- Jun 3, 2011
- 6
- 0
- 18,510
Hello!
I got my new WD 1TB My Passport Ultra delivered 2 days ago. I first ran a SeaTools Short DST and it passed. Then I ran Short Generic and it FAILED.
Then, to be sure, I ran a QUICK TEST and then a long EXTENDED TEST on Data Lifeguard Diagnostic by WD. It passed both!
Then, I used WD's new "WD Drive Utilities" for both QUICK and COMPLETE Drive tests. And again, it passed both!
I finally ran Windows chkdsk for bad sectors as well, and it passed again without a problem.
I ran Short Generic of SeaTools and it failed again.
Its not finished yet. I hear a peculiar not-exactly-clicking type sound in it as well. One hears it ONLY when you're writing data or reading data, otherwise its silent (when its idle -not in sleep though).
Here is a link to the sound that I hear: https://soundcloud.com/user613252671/sets/wd-1tb-my-passport-ultra-sound
Sorry for the poor recording quality
Just to mention, I have checked this sound against a few known sounds of failure (available on youtube) and it doesn't match. However, I have not found such a sound on any of the 5 external HDDs I have (1 WD My Book 2TB, 1 WD My Passport 1TB, 2 Seagate GoFlex 1TB, 1 Seagate GoFlex 500GB) except one. I have a WD My Book 3TB which is making such sounds for a long time and working absolutely fine. And, in fact, its louder. Still, I am afraid that I might lose it sometime sooner than the others. I am not sure if such a sound is a problem.
To summarize: SeaTools' failed Short Generic AND Weird Sound.
Should I ask for a replacement? (for the new one)
Sorry for such a long text.
Thanks in advance!
I got my new WD 1TB My Passport Ultra delivered 2 days ago. I first ran a SeaTools Short DST and it passed. Then I ran Short Generic and it FAILED.
Then, to be sure, I ran a QUICK TEST and then a long EXTENDED TEST on Data Lifeguard Diagnostic by WD. It passed both!
Then, I used WD's new "WD Drive Utilities" for both QUICK and COMPLETE Drive tests. And again, it passed both!
I finally ran Windows chkdsk for bad sectors as well, and it passed again without a problem.
I ran Short Generic of SeaTools and it failed again.
Its not finished yet. I hear a peculiar not-exactly-clicking type sound in it as well. One hears it ONLY when you're writing data or reading data, otherwise its silent (when its idle -not in sleep though).
Here is a link to the sound that I hear: https://soundcloud.com/user613252671/sets/wd-1tb-my-passport-ultra-sound
Sorry for the poor recording quality
Just to mention, I have checked this sound against a few known sounds of failure (available on youtube) and it doesn't match. However, I have not found such a sound on any of the 5 external HDDs I have (1 WD My Book 2TB, 1 WD My Passport 1TB, 2 Seagate GoFlex 1TB, 1 Seagate GoFlex 500GB) except one. I have a WD My Book 3TB which is making such sounds for a long time and working absolutely fine. And, in fact, its louder. Still, I am afraid that I might lose it sometime sooner than the others. I am not sure if such a sound is a problem.
To summarize: SeaTools' failed Short Generic AND Weird Sound.
Should I ask for a replacement? (for the new one)
Sorry for such a long text.
Thanks in advance!
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