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Laptop keeps stuttering and lagging

Last response: in Laptops & Notebooks
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February 3, 2014 9:33:32 AM

I have an hp pavilion dv4 2112tu notebook, i5 430m , 3gb ram . I didn't have any problems with it since recently . since a couple of months , my laptop has been lagging and stuttering while both heavy and light tasks . Videos , music , games browsing everything stutters quite frequently . I've tried updating all drivers , bios , multiple virus checks , stopping any useless services and programs but to no avail .Also i would like to mention a strange behaviour , in the resource monitor , cpu freq is being listed as 100% while cpu usage under whatsoever task doesn't go beyond 30-50%. also a program , ex - firefox would be running normally , with it's cpu usage around 15-20 , then all of a sudden it wouldfall down to 2-3 and lagging starts . this would continue and after 3-4 reboots it'd get back to normal but after sometime the same starts again . Any Solutions ?
Thanks.
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February 4, 2014 8:23:40 AM

Run Malwarebytes Free and run a full scan of the computer to see if it is a virus.

Next if you go to task manager -> processes and click the show all processes you can see what is using the CPU.

If your still having issues download a DPC Checker (I recommended latencymon) and see if you have DPC issues.
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February 4, 2014 11:17:33 AM

Do you get this behavior in Safe Mode (or perhaps a "diagnostic boot")?
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February 4, 2014 11:26:35 AM

is it possible the games you are playing is creating problem for your OS?
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February 4, 2014 2:00:37 PM

ganon11000 said:
Run Malwarebytes Free and run a full scan of the computer to see if it is a virus.

Next if you go to task manager -> processes and click the show all processes you can see what is using the CPU.

If your still having issues download a DPC Checker (I recommended latencymon) and see if you have DPC issues.

ganon11000 said:
Run Malwarebytes Free and run a full scan of the computer to see if it is a virus.

Next if you go to task manager -> processes and click the show all processes you can see what is using the CPU.

If your still having issues download a DPC Checker (I recommended latencymon) and see if you have DPC issues.


Virus check - no virus , no useless process running.
In latencymon , first i ran it with wlan adapter on and got this :

Then with the wlan adapter off got this :


Bios is updated , what to do now ?

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February 4, 2014 2:02:48 PM

Prostar Computer said:
Do you get this behavior in Safe Mode (or perhaps a "diagnostic boot")?

Rarely , perhaps I don't get this in safe mode . That's when i updated all my drivers and all but nothing happened . It was all the same .

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February 4, 2014 2:06:42 PM

aliafzal189 said:
is it possible the games you are playing is creating problem for your OS?


I get this behavior even while browsing , videos , music too . So can't be a game right ?
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February 4, 2014 2:21:44 PM

The message the latency utility spat out is not surprising as Windows is not a real time operating system, so inherently there tends to be DPC latency.

I'm not sure that THAT is the problem, though. If you're not experiencing these issues under Safe Mode or a diagnostic boot, then the problem is probably software related. You can spend time narrowing it down, or you can back up your data and reinstall the OS. The latter isn't ideal - ever - but it often does save time.
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February 5, 2014 2:06:17 AM

Trust me, THAT is the problem. I would advise looking for updates for all drivers on your system especially wireless and power management.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=...
I'm still having high DPC on windows 8.1 and it sometimes causes audio stutter :( 
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February 5, 2014 4:28:56 PM

ganon11000 said:
Trust me, THAT is the problem. I would advise looking for updates for all drivers on your system especially wireless and power management.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=...
I'm still having high DPC on windows 8.1 and it sometimes causes audio stutter :( 


There is no power management driver. The rest of the info is relevant though (just note that sometimes driver updates cause more problems than they address, so if a current driver fails to resolve it, try another version).
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February 5, 2014 4:59:47 PM

Run a hdd diagnostic like seatools or WDC lifeguard,maybe your hdd is the cause of problems.
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