I have an Acer Travelmate 6292 and this morning I cannot get into my Windows Vista Business laptop

Revsusu

Honorable
Feb 3, 2014
2
0
10,510
My Windows page where it asks for password, denies access with following message:
"The user profile service failed the login."
"User profile cannot be loaded."
Vista came with my laptop so all I have is the 'Backup Discs' which I have tried to no avail. Can you help me?
I have an iPad and iPhone so you can answer to my email: revsusu@hotmail.com
Or call my cell 604-389-8271.
Is there a way to fix this and get into the laptop?
My name is Susan.
My laptop is an Acer travelmate 6292 with Windows Vista Business.

 

Revsusu

Honorable
Feb 3, 2014
2
0
10,510