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Probox 4 bay external HDD storage is restarting when copying files.

Tags:
  • Storage
  • USB
  • Extension
  • Windows 7
  • Computers
  • External Hard Drive
  • Hard Drives
Last response: in Storage
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February 3, 2014 9:04:52 PM

Hi, I have a probox 4 bay open USB hard disk extension. When i am trying to copy files from my computer (windows 7) to any of the attached external HDD, then it is restarting, failing to copy.
How to fix this problem?

More about : probox bay external hdd storage restarting copying files

a c 971 G Storage
a b $ Windows 7
February 4, 2014 7:32:12 PM

This is usually a problem on the usb3 version of the probox and typically requires a probox firmware update (contact mediasonic) and often using an older usb3 driver.

Assuming this is being used usb3, which usb3 chip is in your pc and what usb3 driver version are you using?
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