Users cannot connect to server, server no internet

hhxgrak01

Honorable
Feb 4, 2014
1
0
10,510
Hello all,

Before we start im no professional, but i do know the basics about what i'm doing.

My Current setup, i have 3 user pc's, 1 server and 1 switch, the user pcs and the server are all plugged into the switch.
We have just had new internet installed, before, everything was working perfectly. Now, i have plugged my new router into the switch, the user pcs are fine, they can access internet, however, when i try to access the server, i can't get access, the server can also get no internet access.

Please help.
Thanks
 

kcops

Honorable
Feb 2, 2014
50
0
10,660
does the server have a static ip address assigned in the OS(operating system)? what ip address is it getting? what ip addresses are your other computers getting? what OS is it running (windows or linux or mac)?

If you are running windows open up a command prompt and type "ipconfig" and record the ip address. For linux (and mac maybe) open up a terminal and type "ifconfig" and record the ip address.

Need to go through some troubleshooting steps.