Hadron Air Hot

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Treflipmafia

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Jan 22, 2014
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So i just purchased my Hadron Air from NCIX and paid them to build it for me. I Intend to use this as an HTPC. The issue im having is that i think temps are way to high and maybe they installed the thermal paste wrong/cpu cooler. Also i noticed my motherboard BIOS is out of date and this is something i have no idea how to do so im going to go back in hopes they will update it to solve my issue.

Temps on cpu in idle are high 35c -41C
The big issue is if i just download anything or surf the web Temps exceed 40 to almost 50C and my CPU fan RAMPS to max RPM and it randomly ramps up and down on simple stuff.
Another issues i noticed is when i boot into bios my temp goes from 50C to 70C+ really fast with my fans at max again. Also on start up my Fans Spin at max rpm for a few seconds not sure if this is a problem but i haven't experienced that before on any other computers.

Note: while this is happening all other components seem to be normal temps.

I haven't had the chance to test out a demanding game yet but i played league of legends and the fans seemed to randomly ram up and down too much.

I know the case is small but these temps / fans seem to be out of wack. Ive read many threads of people getting stable temps with this case.

Sorry for all the typing, Anyone have any ideas what it could be or what i should ask them to check, would be much appreciated!!! Thx for reading! (first post btw :)

System specs-
Case- Hadron Air with 500w gold slim psu
CPU- i5- 4670k
MB - Gigabyte itx wifi z87n
Ram - Kingston Hyper x 2x4gb 1600mhz
SSD - Corsair Neutron GTX 240g (OS)
HDD- WD 1TB BLACK 7200rpm
CPU COOLER - EVGA COOLER for hadron air
GPU - Zotac GTX 660TI



 
Solution
Rammy
Yeah it's sounding more like an installation issue. 35-40degrees idling is absolutely fine, in fact quite decent, but 90degrees, even under high load, is getting to danger territory. Limited exposure to high temperatures isn't a problem though, they are designed to have some flexibility.
I like the Hadron a lot, so I hope it works out for you. I don't think it's a problem with the case at all. As I said earlier, if you were having GPU issues, then it would be more likely to be symptomatic of the case design, but the CPU area is pretty well covered by exhaust fans, and you have a nice little CPU cooler on an Intel chip which hasn't been overclocked, so it shouldn't be generating much heat anyway.
If you bought the system as a unit then...
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Rammy

Rammy

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Sep 3, 2012
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Most of those temps seem vaguely normal, but there is definitely something wrong if the CPU fan is running at max speed when you are just idling.

Did they overclock the system for you? If they did, it might be an idea to remove this for the time being.

Did they install the CPU cooler correctly? In most cases, the CPU cooler should point towards the rear of the case, but in the Hadron it makes more sense for it to point upwards.

You shouldn't have to update the BIOS unless there are any issues with it. If it's running the CPU fan at 100% for no reason, that's a problem, but it's probably not the cause.
 
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ssddx

ssddx

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May 27, 2009
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what kind of cooling capabilities do you have in that case?
from what i can find it looks like it has 2x 120mm fans and that it includes those 2 with the case.

not sure what you mean by that cpu cooler? also what is your cpu currently clocked at? just right click on my computer and click properties... it should tell you (if in windows 7 at least)

generally though... cases like that are hotboxes. unless you put some rather good intake fans your temps are going to be higher than other cases. only two fans is generally not ideal unless you are running pretty hefty ones or if you have a larger enclosure.

what worries me is how quick your cpu temp seems to rise. this makes me think that something is up with the cpu heatsink not being seated right or perhaps bad thermal paste or poor distribution. however, it could also be due to poor airflow in the case .

--

i agree with rammy on those points.

as for the temps... for idle that seems normal for a system with poor airflow or one without an aftermarket heatsink. of course ambient air temperature has alot to do with it as well. however "vaguely normal" is a good way to describe it.
 
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Treflipmafia

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Jan 22, 2014
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Hey thanks Rammy and ssddx for the replys, I guess the idle temps do seem normal for a small case but the fast increases as ssddx mentioned are what have me worrisome. Also once i hook this up to my tv i dont want to hear the fans at max rpm if im just web browsing or doing simple tasks.

My CPU cooler witch is the EVGA branded one designed for this case specifically, its similar to the cooler master evo 212. NCIX positioned it normally blowing out the back, because it was too tight to have it blow upwards... so im not sure if its doing much but even so i would assume it would keep things under control. I knew this case was going to be hot but i didnt know it meant my fans were going to be max rpm most of the time... As i went on many Hadron air forums i didnt see anyone saying their fans did that. And also the two 120mm fans at the top are stock. I dont think they overclocked my cpu, when i checked CPUZ it maxed out at what looked to be 3.6 although i thought the cpu boost on a i5 4670k was 3.8

So I will tell them to check the CPU and thermal paste i guess.
Also it wouldn't hurt to ask them to update my bios right? I did pay for the service so i assumed they would have updated all the components.

also i dont mind the fan noise to much but its just super annoying when it keeps boosting on and off especially for simple things... if i were gaming and the fans were maxed to keep temps stable i wouldn't care. But if my case was so hot wouldnt my GPU also be overly hot as well. Im at work now so ill have to take a closer look later at everything in more detail. But this has me a bit cheesed :(

And in terms of ambient temp i live n Canada and opened the window to allow the freezing cold air in my office and even with the room freezing the temps on the cpu were very spastic.
 
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Rammy

Rammy

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Yeah the EVGA ACX CPU cooler is fine enough, it's more Hyper TX3 than Hyper 212, but for the case it's solid.
It's definitely sub optimal having it blow towards a semi-solid face when there are 2 120mm fans to the side of it.
The CPU socket location on that motherboard isn't good, but a 92mm fan cooler should be inside Intels exclusion area, so it should be capable of pointing in any direction you chose. I can't confirm that though.

None of that explains the sudden fan speed ramp up though. It could be an aggressive BIOS setting, especially if the temps are 40s and 50s (perfectly normal really).

If they didn't charge you to overclock it, then they probably didn't. Most places will charge a fee.
The 4670K's standard turbo boost puts it anywhere between 3.4Ghz and 3.8Ghz, depending on how many cores are being used.

BIOS updates are kinda optional. They aren't the sort of thing you'd necessarily expect to be updated as standard, as there usually isn't a reason to do it.

I'm actually a little surprised it's a CPU temps issue. That case has very little in the way of cooling, but what it does have is pretty handily placed for the CPU. It's the graphics card that I'd expect to be struggling if anything.
 
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ssddx

ssddx

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May 27, 2009
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the cpu heatsink should definitely be placed facing upwards. blowing backwards it just generates turbulence in an already really bad for airflow case.

(honestly i would highly recommend going with a better case as you will have nothing but problems if staying with that one)

i've seen i7 temps around 75c+ for gaming and 40c for idle in that case. your temps arent much higher than that so honestly its very hard to say whats going on. bad paste/cpu cooler installation is only a guess on our part since it looks higher than normal and appears to happen quick and even when not under any sort of load. if the air inside the case is hot then it could definitely be just the cpu jumping up due to lack of airflow for the heatsink.

as for bios updates... generally unless you are having issues where you need to do a bios update its not often recommended that you go ahead and do them. your choice of course. since you paid for a service you may as well have it done but its not really necessary.

----------

if you want my opinion after building systems for myself and family for 10 years and in general just being a tech junky...

i'd pursue a different case. something with better airflow. your choice of course.


edit:
i'm actually just as suprisd as rammy. i would have thought you would have a gpu heat issue
do check your gpu temps
 
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Treflipmafia

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Jan 22, 2014
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yea i think they got lazy with the cpu cooler or the motherboard layout made it complicated.

THink its to late to change the case, Prob have to pay restocking fee and for the service again. I dont mind the case just the fact that the fans seem that they need to be max if my computer does anything other then idle.

It may not need a bios update, it could just be an option, But im very inexperienced when it comes to the bios n it was worrying me when i went in the bios my cpu was blazing from 50 to 70C almost instantly looking like i wanted to go higher with all my fans at max. So im not 100% sure what to do. Im going to have to spend more time with it. Literally just had a few hours once i got it home yesterday and started noticed these issues as i installed my programs.

You guys have given me some direction tho. After work im going to NCIX and maybe they can do something if not ill have to do some further investigation and report back.

Thanks for the help rammy and ssddx! much appreciated!

 
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ssddx

ssddx

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May 27, 2009
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likely the cooler wouldnt fit the other way and instead of contacting you about it they just shipped as is. a bit lazy i suppose but the alternative would be to put the build on hold and have it on the side and that might not be possible with the volume of work they do.

oh i agree that its a very nice looking case however cant say i care for the proprietary non-replaceable psu which is not modular or the lack of airflow. i would definitely ask if its an option. keep in mind that would require buying a psu and seperate case.

if changing the case is not an option then perhaps replacing the side panel with one where a hole is drilled and a fan connected to it to serve as an intake. perhaps this could eliminate some of the cooling issues. or if it was perforated with holes for venting and if high airflow 120mm were used on the top of the case instead of the normal ones.

just giving some options off the top of my head.

 
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Treflipmafia

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Jan 22, 2014
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Yeah so i went home n put some games on like max payne 3 and mirrors edge and my temps on the cpu went to 90C after like 10min of play... so it has to be either A) something wrong with my CPU cooler or thermal paste or B my chip is messed. Cus i know its a hot case but 90C in 5-10min of gameplay is bad. Bringing my pc back to ncix Thursday to fix it. Do you guys think there would be damage on my CPU, i havent been using it much since i got it but 90C seems pretty hot.

There is no way it is running that hot that fast something has to be wrong with the cooler! and i hope they can fix it or im going to cry lol whats the point of having a gaming pc/case in a mini itx if the cpu gets close to the temps of shutting itself down... sigh and its not even OC
 
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Rammy

Rammy

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Yeah it's sounding more like an installation issue. 35-40degrees idling is absolutely fine, in fact quite decent, but 90degrees, even under high load, is getting to danger territory. Limited exposure to high temperatures isn't a problem though, they are designed to have some flexibility.
I like the Hadron a lot, so I hope it works out for you. I don't think it's a problem with the case at all. As I said earlier, if you were having GPU issues, then it would be more likely to be symptomatic of the case design, but the CPU area is pretty well covered by exhaust fans, and you have a nice little CPU cooler on an Intel chip which hasn't been overclocked, so it shouldn't be generating much heat anyway.
If you bought the system as a unit then it's definitely not your problem to fix. Fingers crossed they can get it sorted.
 
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Solution
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Treflipmafia

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Jan 22, 2014
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OK so i dropped it off at ncix on Thursday, they said they would take a look at the issue. It was in fact a problem with the CPU fan not being installed right. One of the screws wasnt in right and the fan wasnt connecting properly to the CPU to cool it. They also updated my BIOS. It was ready in a day or two after but i was not able to pick it up till Sunday. For the record NCIX was very helpful and nice about it, the installer said he felt bad and fix'ed the problem and tested it many times to make sure it wasnt over heating anymore. Also he did some cable management for me which was not part of the package and he also offered to service my other computer for free!

So now everything is good, fans are operating normal and relatively quiet Temps are 30C - 35C idle and 50-65C gaming. So although i was unlucky i was very pleased with the way they handled it!

But one small thing thats weird is when i turn it on it doesnt go on right away it seems to stay in a sleep mode with the fans spinning max, then i push the on button again and it boots up to my desktop and the fans and everything are normal. Also when i turn the pc off from windows shutdown it goes again into a sleep mode with the light in the front flashing and my PSU fan spinning and wont go off untill i turn the power switch off at the back. I have to look into the further im thinking its some power setting in my BIOS or Windows 7. I was told by the tech when i turn it off its flashing becuase it means something is staying on, either my SSD/HDD's or my Motherboard or something...

Other then that im very pleased with NCIX's service and the HADRON AIR case! its such a sick case and the temps are actually fine.

Once again thx for the help and support guys!

Finally get to enjoy my HTPC!
 
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Rammy

Rammy

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It's really cool you got a good resolution at the end, you can forgive people the odd mistake if they take responsibility for it (a rarity these days).

I'm not sure what's causing your niggle, I'd guess it's something in the power saving options within windows or the BIOS, but hopefully it's easy to fix. One thing you could do is remove all USB devices before you shutdown, in case one of those is somehow preventing it from shutting down (maybe something trying to charge itself).
 
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Treflipmafia

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Jan 22, 2014
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Well now im getting cold boot issues lol, tried to start it last night and it wouldnt start. It would turn on and spin fans max rpm and not post a thing, then i have to push the power button again to turn on, its worked before, but last night it wasnt turning on. It kept trying to boot to desktop but it kept restarting. I tried a few times last night and this morning and it wouldnt turn on lol. Back to NCIX i go :( i think maybe the BIOS update did it but to be honest it wasnt starting properly when i first got it. I Looked online and cold boot problems seem to be common, Im thinking i got a bad part, either ram/MB or the PSU. But im tired of dealing with it so im bringing it back, its brand new and i havent even been able to use it much! so i hope they can fix it. Im cheesed cus its been problems since i got it sigh, maybe i should get an extended warranty on it if i still can.

On the bright side tho, im still happy my temps are normal lol! even tho it wont turn on anymroe :( i have the worst luck.
 
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Treflipmafia

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Jan 22, 2014
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Ok sooooooo.... I finally got it back! and everything is working fine now. The main issue was the power supply!!! so ncix had to replace the case. But only after they redid the CPU fan and then after changed the mother board lol poor guy had to build my computer 3 times pretty much. But now its working fine! Temps are at 30-35 idle and gaming temps are 50-65! Other then my bad luck i would actually highly recommend this case to someone who is looking for a HTPC!

Im thinking of Plasti dipping the window Black and possibly putting a logo :)

Anyways Thanks for the help guys!

System specs-
Case- Hadron Air with 500w gold slim psu
CPU- i5- 4670k
MB - Gigabyte itx wifi z87n
Ram - Kingston Hyper x 2x4gb 1600mhz
SSD - Corsair Neutron GTX 240g (OS)
HDD- WD 1TB BLACK 7200rpm
CPU COOLER - EVGA COOLER for hadron air
GPU - Zotac GTX 660TI
 
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