I have encountered a problem on a workstation running Windows 7 Professional 32 bit, and would appreciate some advice. This PC is for work. For my main user account, as soon as I log in to the freshly booted machine I enter an infinite loop in which I am alternated between
the following dialog boxes:
Windows explorer has stopped working. Windows Explorer is checking for a solution to the
problem...
Windows Explorer is restarting.
I can occasionally launch an application, but even when I do it tends to crash a few moments
later after the Windows Explorer crash goes through another iteration. If I boot into safe mode, this issue does not occur at all. While logged in to a user that has never used this PC before, the infinite loop does not occur; however, several items will trigger a one-time instance of the error message, either closing what was just opened or failing to open it at all. For example, as the other user
-Attempting to run ccleaner fails and triggers the error.
-Malwarebytes Anti malware runs fine.
-Attempting to open Word, Excel, etc, triggers the error.
-Attempting to launch Internet Explorer triggers the error.
-Some desktop shortcuts to specific internet addresses work fine; others trigger the error.
-Attempting to launch a command prompt or access most things in control panel trigger the error.
-Folder navigation in Windows Explorer works for the most part, but will occasionally trigger
the error - particular folders or files seems to either always work or always fail.
Right clicking command prompt, and some other applications that normally trigger the error, and selecting "Run as Administrator" allows them to successfully launch.
I switched a large number of startup processes in services.msc from automatic to manual, but this did not have any positive effect.
I tried running sfc /scannow but this did not find any problems. I had a chkdsk /r /f run after reboot but this did not help the problem either.
I attempted a system restore to the day before this occurred, but it failed, apparently because some files related to the Zenworks application which are protected and could not be altered.
I've found solutions to many problems by lurking here, but in this case help for my particular problem seems to be required, and I would appreciate any advice you can offer.
the following dialog boxes:
Windows explorer has stopped working. Windows Explorer is checking for a solution to the
problem...
Windows Explorer is restarting.
I can occasionally launch an application, but even when I do it tends to crash a few moments
later after the Windows Explorer crash goes through another iteration. If I boot into safe mode, this issue does not occur at all. While logged in to a user that has never used this PC before, the infinite loop does not occur; however, several items will trigger a one-time instance of the error message, either closing what was just opened or failing to open it at all. For example, as the other user
-Attempting to run ccleaner fails and triggers the error.
-Malwarebytes Anti malware runs fine.
-Attempting to open Word, Excel, etc, triggers the error.
-Attempting to launch Internet Explorer triggers the error.
-Some desktop shortcuts to specific internet addresses work fine; others trigger the error.
-Attempting to launch a command prompt or access most things in control panel trigger the error.
-Folder navigation in Windows Explorer works for the most part, but will occasionally trigger
the error - particular folders or files seems to either always work or always fail.
Right clicking command prompt, and some other applications that normally trigger the error, and selecting "Run as Administrator" allows them to successfully launch.
I switched a large number of startup processes in services.msc from automatic to manual, but this did not have any positive effect.
I tried running sfc /scannow but this did not find any problems. I had a chkdsk /r /f run after reboot but this did not help the problem either.
I attempted a system restore to the day before this occurred, but it failed, apparently because some files related to the Zenworks application which are protected and could not be altered.
I've found solutions to many problems by lurking here, but in this case help for my particular problem seems to be required, and I would appreciate any advice you can offer.