- Feb 4, 2014
- 3
- 0
- 10,510
Hello everyone.
I recently bought a Dell Inspiron 15 3537 (Intel 4400 integrated & HD8850M).
Everything is working fine except that sometimes, when I wake it up after "sleep" the explorer freezes and the system reboots itself. After the reboot, the INTEL graphics card is not starting properly and under Device Manager I get Code 43 error.
The system sees the problem as a BlueScreen type and after checking it with Dell SupportCenter and WhoCrashed I got this :
On Tue 04-Feb-14 16:22:49 GMT your computer crashed
crash dump file: C:\Windows\Minidump\020414-19468-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x7A (0xFFFFF6FC80618E60, 0xFFFFFFFFC00000C0, 0x1A9E63880, 0xFFFFF900C31CC020)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 04-Feb-14 16:22:49 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: win32k.sys (win32k!memset+0x37A)
Bugcheck code: 0x7A (0xFFFFF6FC80618E60, 0xFFFFFFFFC00000C0, 0x1A9E63880, 0xFFFFF900C31CC020)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
I'd be very pleased if anyone can help me with this one, it's very annoying sometime.
I'll give you more informations if needed
I recently bought a Dell Inspiron 15 3537 (Intel 4400 integrated & HD8850M).
Everything is working fine except that sometimes, when I wake it up after "sleep" the explorer freezes and the system reboots itself. After the reboot, the INTEL graphics card is not starting properly and under Device Manager I get Code 43 error.
The system sees the problem as a BlueScreen type and after checking it with Dell SupportCenter and WhoCrashed I got this :
On Tue 04-Feb-14 16:22:49 GMT your computer crashed
crash dump file: C:\Windows\Minidump\020414-19468-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x7A (0xFFFFF6FC80618E60, 0xFFFFFFFFC00000C0, 0x1A9E63880, 0xFFFFF900C31CC020)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 04-Feb-14 16:22:49 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: win32k.sys (win32k!memset+0x37A)
Bugcheck code: 0x7A (0xFFFFF6FC80618E60, 0xFFFFFFFFC00000C0, 0x1A9E63880, 0xFFFFF900C31CC020)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
I'd be very pleased if anyone can help me with this one, it's very annoying sometime.
I'll give you more informations if needed
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