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Problem Ram - Random Restart and Blue Screen

Last response: in Memory
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February 5, 2014 9:27:24 AM

I have this PC Specs:
Motherboard: GIGABYTE GA-970A-D3 RETAIL
CPU: AMD FX-6350 3.9GHZ 6-CORE BOX
RAM: MUSHKIN 997098 8GB (2X4GB) DDR3 1600MHZ
GPU: HIS RADEON HD7870 2GB GDDR5
PSU: CORSAIR VS SERIES VS650 - 650W POWER SUPPLY

My problem is, when I install another same 8GB (2X4GB) ram, my PC restart random and blue screen... Why my PC do that ? My BIOS and Windows 7 Computer Properties they recognise the installed ram (16GB 4X4GB Ram) and when i take off the ram my pc works fine like before.I have going to IT for checked my ram and there is no handware problem. Please help me ! :( 
February 5, 2014 2:52:07 PM

You've done a good job isolating the problem, be it as simple as it was. The Gigabyte 970 boards will support up to 32G of RAM, no problem there. What speed is the RAM (i.e. 1600MHz, 1866Mhz, etc.)? That board supports up to 2000MHz. Which means if you're trying to use 2133 it may only run it at 2000, or not run it at all.
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a c 1971 } Memory
February 5, 2014 5:31:55 PM

The Mushkins are 1600 sticks, but...any time you mix sets - even the same exact model it can be problematic - as you've found, what we can try is start with a single pair of sticks in slots 1-3 (from CPU), then go into BIOS and set freq to 1600, base timings to 11-11-11-28, ensure CR (command rate/timing) is either 2N or 2T, and set DRAM voltage to 1.5 (not the spec 1.35), and raise CPU/NB voltage 1.2 then save, exit, shutdown and add the 2nd pair and boot to BIOS, check that all your settings are still right, then exit and try booting to Win, if any problems let me know
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February 6, 2014 12:29:16 AM

Thanks! you are the best! Now my PC works fine with 16GB Ram ! :) 
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a c 1971 } Memory
February 6, 2014 7:09:11 AM

Glad to hear - have fun!
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February 9, 2014 7:04:25 AM

The problem is still exists but now my pc restart with blue screen for 1 time per day. What else can i do to fix the problem completely ?
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a c 1971 } Memory
February 9, 2014 7:41:29 AM

The the CPU/NB up to 1.25
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February 13, 2014 5:47:25 AM

My pc restart with blue screen again, but before 4 days my pc was working fine. Please help me! I make whatever you told me but the still happen.
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a c 1971 } Memory
February 13, 2014 4:56:49 PM

Try the CPU/NB at 1.3 (have seen where folks have to go to 1.4, but let's keep small steps)
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February 21, 2014 9:04:44 AM

The problem its not solved! please my friend help, now i have most often blue screens! even i set NB at 1.5....
This is my bios settings: http://postimg.org/image/5q6xxm3p3/ is anything else i can do for resolved my problem ?
The blue screen says about dump files in physical memory. And all my browsers (Explorer, Firefox, Chrome) crashed without reason...
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a c 1971 } Memory
February 21, 2014 4:51:16 PM

Try dropping NB to 1.3 and raise DRAM voltage to 1.6 and try that
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February 21, 2014 11:58:55 PM

Tradesman1 said:
Try dropping NB to 1.3 and raise DRAM voltage to 1.6 and try that

I try this but the problem still exists and getting worse!
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a c 1971 } Memory
February 24, 2014 8:10:47 AM

Try going to the command prompt as Administrator and run CHKDSK /R that will check your HD for errors, then run SFC /SCANNOW will will check for corrupt Win files
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February 24, 2014 9:06:20 AM

Tradesman1 said:
Try going to the command prompt as Administrator and run CHKDSK /R that will check your HD for errors, then run SFC /SCANNOW will will check for corrupt Win files


I will do that what you said me and the cmd writes this:
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a c 1971 } Memory
February 24, 2014 9:10:50 AM

Might be do to some corrupt files, check the log to find which ones or may want to use your Win disk to do a system repair
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February 24, 2014 9:31:41 AM

Tradesman1 said:
Might be do to some corrupt files, check the log to find which ones or may want to use your Win disk to do a system repair

Sorry but i dont know how i do that... and is certainly hardware problem, no software or my disk problem because before 1 week i had install new ssd disk on my pc and i had format my old hdd... This problem i have it before install my ssd.
If my problem not solved, i take off my new 8 gb ram (2x4 gb) and i stay with my 8gb like before, because i am tired of blue screens :( 
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a c 1971 } Memory
February 24, 2014 11:34:42 AM

As I mentioned in my first post, it may just be you have two sets of DRAM that don't want to play together, this happens all the time
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