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Need help installing sound card

Tags:
  • windows 8
  • Sound Cards
  • sound card
  • Creative
  • Components
  • installation issues
Last response: in Components
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February 6, 2014 12:02:14 PM

Hello everyone! I just decided to upgrade to windows 8 from windows 7 and it hasn't been fun. Anyways it's a fresh install and currently Im having issues installing my X-FI Extreme Gamer pro series sound card. I installed the drivers from there website and I've been getting this error every time i try to install it. I'm running it as administrator. And in device manager its listed as multimedia audio controller since there's no driver.

Error Code: -5009 : 0x80040702
Error Information:
>Ctor\ObjectWrapper.cpp (163)
>Ctor\ObjectWrapper.cpp (384)
>Kernel\Component.cpp (1161)
>Kernel\CABFile.cpp (384)
>SetupDLL\SetupDLL.cpp (1655)
pAPP:SB X-Fi Series Web Release
PVENDOR:Creative Technology Ltd.
PGUID:37BAB2EA-C179-4819-A0E6-7CCD6A8959C2
$9.1.0.429
@Windows (9200) BT_OTHER 29578.30377

More about : installing sound card

Best solution

February 6, 2014 1:44:19 PM

Did you go into the BIOS/UEFI and 'turn off' the onboard sound?
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February 6, 2014 3:40:03 PM

nostall said:
Did you go into the BIOS/UEFI and 'turn off' the onboard sound?


Well I turned off my onboard sound and tried installing again but i got the same error... Right as i was going to submit this i tried it again just for laughs and what do you know it finally installed! Well thanks nostall I guess your solution must have worked!
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February 6, 2014 4:37:55 PM

Iceedew said:
nostall said:
Did you go into the BIOS/UEFI and 'turn off' the onboard sound?


Well I turned off my onboard sound and tried installing again but i got the same error... Right as i was going to submit this i tried it again just for laughs and what do you know it finally installed! Well thanks nostall I guess your solution must have worked!


Aren't computers Great! There are days when nothing logical explains their behavior and it drives one crazy ! Glad you got it working.
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