The "other media drive
" must be the damaged DVD ROM. So, pull it out to continue, in laptops they just slide out while pressing a lock under the computer or after removing a locking scew... or you may first have to remove a cover to access the lock... but you can't miss it and if you can't find how to, visit the laptop's manufacturer website and look for instructions or a PDF manual to download, or click the links to check the videos or articles on the subject.
Some videos here have instructions to remove optical drives from different make laptopshttp://www.youtube.com/watch?v=BDw26OCE8LI
How to Remove a DVD Rom Drive from a Laptophttp://goo.gl/c0est5