Dead PC for a month

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VikramV

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Feb 7, 2014
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I use a Gigabyte H61m-s2p motherboard with an Intel i3 processor for about a year.

A month ago my pc just stopped working all of a sudden. The CPU fan would rotate for about a second and then stop. No display, no beeps, nothing.

It was diagnosed as a burnt motherboard, which was on warranty and was replaced.

The problem persisted with the new MoBo. The assebmblers then said that it was a burnt CPU, which was replaced.

Apparently, the new CPU was DOA and was re-replaced.

The new-new CPU worked well for a day till the internal hard disks kept disappearing and the startup became intolerably slow. Within 24 hours, we were back to square one.

The assembler now says that one of the internal harddrives -- seagate Barracuda 160Gb (around 6 years old) -- is creating the problem.

Do you guys thing the diagnosis has been fair. I have to return the processor for the third time tomorrow.
 
Solution
CaedenV
Sounds to me like a power supply issue. When a PSU dies it can take other parts with it, and in this case it looks like it took out quite a few parts. I would either request that the manufacturer replaces the entire unit with a different one (which is what they are essentially going to have to do anyways before all is said and done), or else just cut your losses and go buy something else from a manufacturer who can get their act together.
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Tehepicford

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Aug 17, 2013
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Sounds a bit like a swindle to me.
What is your current situation. e.g What did they say the current problem is, What do you think it is, and what has been replaced recently and how old are the older parts?
 
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CaedenV

CaedenV

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Jun 14, 2011
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Sounds to me like a power supply issue. When a PSU dies it can take other parts with it, and in this case it looks like it took out quite a few parts. I would either request that the manufacturer replaces the entire unit with a different one (which is what they are essentially going to have to do anyways before all is said and done), or else just cut your losses and go buy something else from a manufacturer who can get their act together.
 
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Solution
RobCrezz

RobCrezz

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Mar 14, 2013
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+1

Faulty PSU.
 
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VikramV

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Feb 7, 2014
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It doesnt seem like a swindle as no money is exchanging hands. The current situation is the same as it was on Jan 2 when the problem started. The internrnal harddisks are the oldest parts in the unit, they are all about six years old. The processor, MoBo, RAM and the cabinet are barely a year old.

Initially I thought it was PSU issue, but they have put in a standby PSU till the issue is sorted. They now say that one of the internal harddrives is probably burning out the processor. I find that difficult to believe, but the system was working fine with just one of the hard disks connected. It got slower and slower after 'faulty' hard disk was connected and eventually just stopped working.

As of now, when I press the start button on the cabinet, the CPU fan rotates for a couple of seconds and then stops. The LED ligh on the unit turns off and then nothing.
 
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VikramV

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Feb 7, 2014
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The entire system, apart from the hard drives, was bought barely a year ago and they are all under warranty.

The seal on the replaced CPU and MoBo package was opened in front of me last evening.
 
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CaedenV

CaedenV

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Jun 14, 2011
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I dobut they are trying to swindle you... they just are not properly testing the unit. Whenever a part is fried and blows up it is rarely an isolated issue. They really need to replace the PSU, and test the other parts for damage before giving you the computer back. Better for them to have it a week or two and give it a proper look-over than for you to keep continuing to have issues.
 
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