Hello everyone, I'm going to try and be as precise and to the point as I can to minimalize questions and to help get helpful advice (as I always do on this forum!)
I have been having issues ever since I built this computer for Christmas with BSODs and random shut downs and/or freezes while playing graphic intensive games. These games include Payday 2, Assassin's Creed IV, Civilization V, and even Roller Coaster Tycoon 3: Platinum Edition. When I play these games, I typically use Skype at the same time to chat with friends while we game together. Here is a detailed description of what happens:
I turn on my computer, log in to my profile and wait for everything to boot up. I then get on Skype, and open up the game I want to play. Within about 15 minutes to an hour worth of playing, my game will do the BSOD, freeze, or random shut down. Once the BSOD has collected 100% of the crash info, I restart my computer and basically just repeat the process again of rebooting, etc.
If I blue screen, I wait for the data to be collected for the minidump file before I restart.
When my computer randomly freezes in game, I just restart my computer and it usually runs just fine.
When I play and my computer just randomly shuts off without warning, it tries to restart itself and I don't even have to do anything. However, when it tries to restart, it usually gets stuck in a reboot loop of trying to start back up. To explain, it turns on, but my monitor, mouse, and keyboard are not responding to it turning on. After about 5 seconds or so, it powers down, and 5 seconds later it tries to reboot itself again.
To continue on, I have taken my full rig to a computer repair shop near where I live, to which they did a full scan/diagnosis of my problems and found that there are no hardware issues and that my rig was constructed successfully. I have also checked myself to see if the wattage was fine coming out of my wall (which it is, it reaches a maximum wattage of 336 while running a graphic intensive game). With all of this in mind, I've also ran tests on my own, such as memtest86 from bootable CD-ROM, Furmark for my GPU and CPU, and scanned both of my hard drives via the MS-DOS commands "chkdsk .. ". None of these tests found any problems either.
Out of all of my frustrations, I found a program called "WhoCrashed?" that read my Minidump files that the BSODs produced. Most of this information is over my head, but I could still give you some of the images from the errors they had. It also gives the error codes as well. Granted, the images may be a bit blurry..but still possible to see the codes.
Other than that, I think I covered everything that I could think of. It's extremely frustrating to take my computer into a guy to repair it, to which he did, then within the next few days it goes back to its old habits.
Oh, my computer literally just BSOD'd right now, how convenient..you'll be able to see that in the screenshots above. The only thing I was running this time was Soundcloud, this forum post, and had my email sectioned to share the screen with my internet browser. I'm also going to get in touch with my campus tech support in the meantime, but until then, all views are greatly appreciated.
But until then..does anyone know what could be wrong from the description above? I've exhausted all of my attempts at things I can do within my power, so I'll let it up to people who have better knowledge than myself.
Again, thanks everyone for looking and trying to help out another user, it's a pleasure to be on here with so many knowledgeable people! Have a nice weekend!
With intermittent issues, it is always a pain to diagnose successfully, but there are a few things to try:
1) First thing first. Make sure you have all updates installed, as well as current drivers, and then run a good registry cleaner like the one found in CCleaner (by Pririform). Most likely this will not fix anything... but it is always a good starting place.
2) Power from the wall does not tell you much of anything. Download HWMonitor http://www.cpuid.com/softwares/hwmonitor.html and watch it like a hawk while running programs or benchmarks in the background. Make sure your voltages don't dip too much below spec. Your motherboard should also have a decent voltage monitor on it as well. If things are getting more than 10% out of spec when under load then it may be time to look at getting your PSU replaced.
3) RAM can be a quirrley thing to diagnose. Start with a simple test like windows memory diagnositc, and then if it passes that then go download memtestx86+ and do an overnight test, typically 2 hours per GB installed. If things start failing out then it is a matter of finding out if the problem is with your RAM, your memory slot/port/controller, or both. When I did my build 2 years ago (can't believe it has been that long!) I ended up developing a bad port, and a bad stick of ram about 2 months after I put it together. It was a pain to diagnose, but once I got both issues replaced everything has run great now for 2 years running.
4) If your HDD was failing then you would get all sorts of weird issues, but not typically crashes and resets. However, I did recently have an odd issue where my SATA cable on one of my system drives was becoming unseated and was causing BSOD and reset issues. After trying a ton of other tests that all came out clean one of my friends suggested that I reseat my SATA cables, 2 minutes later absolutely no problems. Apparantly the extreme temperature changes we kept having over the fall caused my SATA cables to unseat themselves just enough to be problematic. Now I have locking SATA cables which will hopefully prevent further issues, but this may be something to look into on your system.
Thank you for your response, Caeden. I did what you said to do first with the updates and such. All my Windows updates were up to date, I ran a driver scan with Slimdrivers and they were also all up to par. However, when I downloaded CCleaner and ran the registry scan, I found 96 issues with it. Is this significant enough to maybe affect me? To be honest, I'm not even sure what the registry is or what it does, I'm slightly noob to software definitions and lingo. I have since let CCleaner fix all of those problems and they were all successful in doing so.