Hardlined desktop cannot load webpages, but shows internet connection

TheMadgician

Honorable
Feb 7, 2014
2
0
10,510
This evening my girlfriends mothers downstairs desktop stopped loading webpages. It had been working fine earlier this morning and still shows connection.

On Linksys smart WiFi, the desktop appears as actively connected on the network. All built in diagnostics on windows show a connection being made.

All wireless devices on the network are working normally, and we tested the ethernet cable and port in a laptop and it worked fine. So that brings it to the desktop as the issue. But it still appears on the network.

I'm not there right now and won't be for about a week, so I'm trying to troubleshoot over the phone, and got all the basics out of the way. My girlfriend noted that her sister uses Hamachi VPN, apparently for torrenting. I'm not sure if that would affect anything.

I feel like there's a very simple solution staring me in the face that I'm completely failing to see. Anyway, thank's in advance!
 

TheMadgician

Honorable
Feb 7, 2014
2
0
10,510


The VPN has been there for awhile and her sister claims she hasn't changed anything with it. Hamachi has been shut down for awhile. Now trying to open it back up, it won't even connect.

Someone on Reddit suggested having them try to ping out to google, and they were able to ping out and get a response. I'm kind of at a loss here.