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Hardlined desktop cannot load webpages, but shows internet connection

This evening my girlfriends mothers downstairs desktop stopped loading webpages. It had been working fine earlier this morning and still shows connection.

On Linksys smart WiFi, the desktop appears as actively connected on the network. All built in diagnostics on windows show a connection being made.

All wireless devices on the network are working normally, and we tested the ethernet cable and port in a laptop and it worked fine. So that brings it to the desktop as the issue. But it still appears on the network.

I'm not there right now and won't be for about a week, so I'm trying to troubleshoot over the phone, and got all the basics out of the way. My girlfriend noted that her sister uses Hamachi VPN, apparently for torrenting. I'm not sure if that would affect anything.

I feel like there's a very simple solution staring me in the face that I'm completely failing to see. Anyway, thank's in advance!
3 answers Last reply Best Answer
More about hardlined desktop load webpages shows internet connection
  1. I see something.
    "her sister uses Hamachi VPN, apparently for torrenting"
    I am not a fan of torrenting. I would ask her sister to fix the mess she made or at least explan what she did. is the VPN new?
  2. anonymous1 said:
    I see something.
    "her sister uses Hamachi VPN, apparently for torrenting"
    I am not a fan of torrenting. I would ask her sister to fix the mess she made or at least explan what she did. is the VPN new?


    The VPN has been there for awhile and her sister claims she hasn't changed anything with it. Hamachi has been shut down for awhile. Now trying to open it back up, it won't even connect.

    Someone on Reddit suggested having them try to ping out to google, and they were able to ping out and get a response. I'm kind of at a loss here.
  3. Best answer
    well I would start by checking your connection status...
    internet options / connections / lan settings /
    and make sure automatically detect settings is checked and nothing else.
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