connects to my home router but not the one at my parents

rsandy125

Honorable
Feb 7, 2014
4
0
10,510
I bought a Toshiba Satelite c75d-a7310 with windows 8.1. It connects to my wireless router at home with no problems, but when I go to my parents it won't connect at all. I really have no idea what to do.
 

Rahbot

Distinguished
Dec 12, 2008
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18,710
Or your parents network is hidden... or you need a password... or many other factors can affect it... need more info... can you see your parents network? If not is Wi-Fi enabled or is it not broadcasting the network name?
 

rsandy125

Honorable
Feb 7, 2014
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10,510


I can see the network and I have the password. I'm sitting right in front of the router and every other laptop in their household can connect to it with no problem. Two of their laptops also have windows 8.1
 

rsandy125

Honorable
Feb 7, 2014
4
0
10,510


how do I do that? I am not very tech savy.