windows 7 cannot see a drive

lpinheiro

Honorable
Feb 8, 2014
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10,510
I have a 4TB drive which is full, however for some reason Windows 7 cannot see it and asks me to format it which I obviously do not want to do. There is no drive letter assigned to in (as windows cannot see it) and under disk management, the all the space in this drive shows as unallocated. Any clue as to what IO can do to get to the data?

Thank you.
 
Solution
If the drive is showing UNALLOCATED, either the drive crashed (so the MBT is broken and 'no data' exists on it), you used a different OS (this 4TB was from a MAC and now you plugged it into a Windows PC) for it initially, or 'this' PC (as opposed to where the 4TB got filled up on) doesn't know how to speak to a 4TB drive / Windows doesn't understand 4k Byte segments.

If this was originally from a different operating system, then your data is fine but can only be accessed by that OS (i.e. Windows doesn't understand Linux nor MAC File Systems).
If the original system this came out of is more 'modern', you may just need to patch Windows with the Drive Maker's files (go to the hardware maker's website and see for some patches) or you...
Hi

How important is your data ?
Incorrect action could make things worse consider going to a recovery specialist if you can afford it

I admit I have not tried data recovery on gpt & greater than 2TB disks hence the warnings above

I presume you used gpt boot sector rather than MBR and your other boot drive uses Uefi

You could use a Linux live cd which can deal with Uefi and gpt disks to see if any thing can be seen on the problem hard disk
(Parted magic cost 5 usd to download & has test disk + photorec software)



The disk manufacturers website may have some windows diagnostic software such as wd windows dlg software ( diagnosics works on other brands but should only carry out repairs on WD brand disks.
This will determine if there is physical or logical damage

If physical damage get some one who has experience of data recovery on damaged hard disks to help

Regards

Mike Barnes


 
If the drive is showing UNALLOCATED, either the drive crashed (so the MBT is broken and 'no data' exists on it), you used a different OS (this 4TB was from a MAC and now you plugged it into a Windows PC) for it initially, or 'this' PC (as opposed to where the 4TB got filled up on) doesn't know how to speak to a 4TB drive / Windows doesn't understand 4k Byte segments.

If this was originally from a different operating system, then your data is fine but can only be accessed by that OS (i.e. Windows doesn't understand Linux nor MAC File Systems).
If the original system this came out of is more 'modern', you may just need to patch Windows with the Drive Maker's files (go to the hardware maker's website and see for some patches) or you haven't applied Windows 7 SP1 yet (required) to understand 4k Byte Segments instead of the older 512k Byte way drives used to be stored.
If the drive crashed, and depending on the 'value' of the data on it, are you willing to spend a few THOUSAND dollars to recover it? There are Data Recovery Services out there, but they all have different rates and what your 'outcome' demands determine the costs (for example you expect to get the drive back with all the data on it in perfect working condition as compared to just a bunch of DVDs of recovered pictures and music files only and the 4TB tossed in the trash).
 
Solution

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