Is my motherboard faulty?

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Jonathan Iskander

Honorable
Jan 20, 2014
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10,520
i have an ASRock 970DE3 motherboard, and a while ago, i had to return it to the place where i bought it and they sent it to the manufacturer. i got it back a few months ago, and only now does it start playing up. what happens is all my windows will freeze, and sometimes crash. my brand new 3 TB hard drive also randomly disconnects at any given moment.

would it be wrong to assume that my motherboard might be faulty?
 
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Tom Tancredi

Tom Tancredi

Judicious
May 9, 2013
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Can be not enough power, a connection you made is backwards, to a virus is running rampant on your system.

the basics:
If you have Microsoft Security Essentials (MSE) that is garbage and you need to uninstall it first
go to www.filehippo.com and download / install AVAST! or AVG and have them to a FULL SCAN of your computer.
downloaded and run MALWAREBYTES to run a full scan and clean the PC, Malware is DIFFERENT then viruses
Download Slim Driver and make sure all drivers are up to date.
Download SPECCY and post the first tab here, this will give us also you IDLE temp. Also what PSU and how many Watts is it
Download install MSI Afterburner, then run some games or other 3D apps, if you do crash, what was the temp?
Open the case, use canned air and blow out all the bunnies inside, use a paint brush on the vent , fans, grills, etc.

See where we stand once all these are done.
 
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J

Jonathan Iskander

Honorable
Jan 20, 2014
7
0
10,520
no, it's not a virus. i'm pretty sure it's my hard drive. i tried to install another copy of windows, but for some reason, the C:\ drive wasn't the drive that the (alternate) windows was on. and i can't really boot without it for some reason. a format is inevitable.
 
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