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Not letting me factory reset my windows 8 computer

Last response: in Windows 8
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February 9, 2014 12:58:54 AM

i do everything it tells me to. i got to setting and go to general and click remove everything and reinstall Windows and click next from there it and it says preparing for a while and then it pops up "there was a problem reseting your PC no changes were made" and there is a little option that says "check for solution for this problem" i click it it tries to search for a problem and then it just exits itself out.
February 9, 2014 2:46:47 AM

Try putting in the install CD and overwriting it all
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February 9, 2014 3:48:34 AM

Are you using the refresh feature? If you have the CD, then like blupoizon said that's the easiest way to fix it. If you want, you can try checking your pc health and repairing it using windows power shell:
http://m.kapilarya.com/fix-do-inbox-corruption-repair-u...
Just carefully type the instructions and follow it line by line. It helped with some corrupt images in my system just last night. I'm not sure if this will allow you to work the way you are trying but it shouldn't hurt. Let us know if it worked! Best of luck to you!

Thanks,

Justin S.
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February 9, 2014 2:20:28 PM

Blupoiz0n said:
Try putting in the install CD and overwriting it all


jnewegger23 said:
Are you using the refresh feature? If you have the CD, then like blupoizon said that's the easiest way to fix it. If you want, you can try checking your pc health and repairing it using windows power shell:
http://m.kapilarya.com/fix-do-inbox-corruption-repair-u...
Just carefully type the instructions and follow it line by line. It helped with some corrupt images in my system just last night. I'm not sure if this will allow you to work the way you are trying but it shouldn't hurt. Let us know if it worked! Best of luck to you!

Thanks,

Justin S.


so what i do is pop in the CD that came with the computer and then what?? im gonna have to wait until i find it, i know i put it up somewhere but im not sure where but what happens when i put in the CD?
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February 9, 2014 2:37:37 PM

Before answering your new question, did you try the link I sent you? Your new question gives me no indication. If you pop in the cd, if your at default settings it should boot the cd to do a fresh install which should work but you'll lose everything you've put on your cpu.
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