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How to fix an error or somekind of it in Windows 8.1

Last response: in Windows 8
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February 9, 2014 3:52:41 AM

When I log on to my user and go to the start screen a window popped up and says 'please wait' but I've been waiting for about an hour now and it's still not responding! There's also a cancel button but it won't cancel!
February 9, 2014 5:26:17 AM

I don't know if it'll work for you, but it worked at my sister's laptop since she has also 8.1:

1. log in the affected account

2. press windows key + r

3. type "taskkill /f /im restoreoptin.exe" (remove the quotes) then hit enter

after that you should create a new administrator account (local one) so it wont be a problem or try disabling it on msconfig (startup)
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March 26, 2014 3:59:26 AM

kattygaz0423 said:
I don't know if it'll work for you, but it worked at my sister's laptop since she has also 8.1:

1. log in the affected account

2. press windows key + r

3. type "taskkill /f /im restoreoptin.exe" (remove the quotes) then hit enter

after that you should create a new administrator account (local one) so it wont be a problem or try disabling it on msconfig (startup)


Will the local administrator be affected too in the future?
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