Hello,
So i'm having a problem with my new build.
The first problem i had with this build is that my GPU was not being recognized, this was fixed by flashing the BIOS then everything was ok.
About a week later i noticed my computer was having problems shutting down. I would press the shut down button, the Windows 8 loader would popup briefly before the monitor then went blank and received no more signal. However the computer would stay on and i would end up having to force shut down by holding the power button to turn it off.
Then after turning it back on i would see in the Event logger that i had a critical kernal 41 error, presumably due to me forcing shutdown?
Then all of a sudden the other day while i was playing Civ 5 my computer randomly restarted. The screen went blank briefly, i didn't see any BIOS screen, then i saw the Windows 8 loader, then my screen just went blank again and there was nothing i could do, so i had to force shutdown. Again i could see the Kernal 41 error in the event logger.
I booted my computer back up and tried to play another 2 times and within 15 minutes on both occasions my computer rebooted itself again!
Last night i removed my GPU and played Civ 5 for about 5 hours on integrated graphics with no problems at all, even booting down when finished went smoothly!
So this makes me think this could be an issue with my GPU, but i guess could also possibly be the PSU or mobo?
This is my setup, mostly purchased about a month ago;
i5 4670 + stock fan
Asus Z87-A
Kingston KC300 SSD
Corsair CS650M Gold PSU
Windows 8.1 Pro
500GB Seagate HDD (from previous comp)
2 x 2GB samsung 1333 memory (from previous comp)
Nvidia GT440 (from previous comp)
Now i am planning to upgrade both the GPU and RAM at the end of the month but just wanted to determine why this problem is occurring because maybe i need to send back one of the other parts?
I ran Prime95 for about 20-30 mins and had no errors, with temperatures rising to about 80c (with GPU not in the computer).
Just 30 minutes ago i put the GPU back in the computer and tried to run Furmark but before i could even start the test my computer rebooted again (when i only had file explorer open).
In the Event logger 2 errors and a critical error occurred when this happened..
Critical: Kernal-Power 41 (the same one seen a lot before)
Error: Kernal-boot 22
Error: volmgr "Crash dump initialization failed!" 46
If anyone can help work out what the problem is here i will be very grateful!
Thank you!
Max
So i'm having a problem with my new build.
The first problem i had with this build is that my GPU was not being recognized, this was fixed by flashing the BIOS then everything was ok.
About a week later i noticed my computer was having problems shutting down. I would press the shut down button, the Windows 8 loader would popup briefly before the monitor then went blank and received no more signal. However the computer would stay on and i would end up having to force shut down by holding the power button to turn it off.
Then after turning it back on i would see in the Event logger that i had a critical kernal 41 error, presumably due to me forcing shutdown?
Then all of a sudden the other day while i was playing Civ 5 my computer randomly restarted. The screen went blank briefly, i didn't see any BIOS screen, then i saw the Windows 8 loader, then my screen just went blank again and there was nothing i could do, so i had to force shutdown. Again i could see the Kernal 41 error in the event logger.
I booted my computer back up and tried to play another 2 times and within 15 minutes on both occasions my computer rebooted itself again!
Last night i removed my GPU and played Civ 5 for about 5 hours on integrated graphics with no problems at all, even booting down when finished went smoothly!
So this makes me think this could be an issue with my GPU, but i guess could also possibly be the PSU or mobo?
This is my setup, mostly purchased about a month ago;
i5 4670 + stock fan
Asus Z87-A
Kingston KC300 SSD
Corsair CS650M Gold PSU
Windows 8.1 Pro
500GB Seagate HDD (from previous comp)
2 x 2GB samsung 1333 memory (from previous comp)
Nvidia GT440 (from previous comp)
Now i am planning to upgrade both the GPU and RAM at the end of the month but just wanted to determine why this problem is occurring because maybe i need to send back one of the other parts?
I ran Prime95 for about 20-30 mins and had no errors, with temperatures rising to about 80c (with GPU not in the computer).
Just 30 minutes ago i put the GPU back in the computer and tried to run Furmark but before i could even start the test my computer rebooted again (when i only had file explorer open).
In the Event logger 2 errors and a critical error occurred when this happened..
Critical: Kernal-Power 41 (the same one seen a lot before)
Error: Kernal-boot 22
Error: volmgr "Crash dump initialization failed!" 46
If anyone can help work out what the problem is here i will be very grateful!
Thank you!
Max
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