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non-BSOD system crashes...

Tags:
  • Blue Screen
  • Windows 7
Last response: in Windows 7
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February 10, 2014 6:50:31 AM

I have been experiencing some strange system crashes in which the first indication is that the DVI signal to the monitor ends, and my monitor goes into its sleep mode. Then, if I happen to be playing a game, the sound will become garbled and eventually become just a buzzing noise. All the while the machine itself will still be powered on... I am in Windows 7 x64.

This seems like it is a BSOD, but is there something I need to do to enable my machine to show the BSOD? If that's the case, I'd like to be able to see it, as the error code might at least give me some clue as to what the problem is.

The other odd thing about this is that I have successfully stress tested my machine with Prime95 for 24 hours and Furmark for several hours. I did not experience any crashes during those. So I am reasonably confident it isn't a hardware issue or the power supply failing.

My core system components are:
ASUS Rampage IV Extreme
i7 3930K
Corsair Dominator Platinum 1866
2 x EVGA GTX 680 in SLI
Creative Sound Blaster X-Fi Titanium HD
Corsair AX1200

Thanks for any thoughts.

More about : bsod system crashes

Best solution

February 10, 2014 9:59:25 AM

BSOD is typically accompanied by a system restart. Not sure if you are facing one.

To "enable" BSOD

Open System Settings (My Computer > Properties > Advanced System Settings)
System settings > Under Advanced Tab Select Settings from 'Startup and recovery' > Under System Failure Uncheck 'Automatically Restart'
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February 10, 2014 11:28:40 AM

Thanks for your reply.

You may be right, that these incidents were not BSODs...

In the meantime, I uninstalled and re-installed the game in which the problem was occurring, and that seems to have resolved the issue.

I was recently facing an Atapi Event ID 11 errors ["The driver detected a controller error on \Device\Ide\IdePort1."], which would sometimes cause this same issue. I was able to fix that by swapping an SSD from one of the ASMedia SATA ports to one of the Intel SATA ports. I found some information online confirming that there are issues withe ASMedia controller on the Rampage IV Extreme, and sure enough that resolved my Atapi Event ID 11 errors. However, I continued to experience the strange system crashes in one particular game.

I now appear to have fixed that as well [fingers still crossed] with a re-install. So I'm guessing that the Atapi errors contributed to some corrupted files on my drives. I just hope that it was limited to the one game installation. In any case, that seems to have resolved my issues for now.

I hope this information may prove helpful to someone else.

Thanks again!
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