Asus RMA/repair experiences

Yes, I have a 2nd identical GPU that I was using with the bad one in SLI (GTX 660 non-ti) and the other GPU works perfectly fine by itself. I tried swapping PCI-E slots and still nothing. I tried the bad one by itself and nothing. I also tried it in a 2nd motherboard and a 2nd PSU and the same thing happens - the PC does not power on. As soon as the power button is pressed or the power button pins are shorted together, the fans spin for a split second and a few of the LEDs turn on but then it does nothing. The LED on the GPU's 6-pin power port does come on and is green when a cable is in it and red when there is not one in it. Both times I sent the card in for repair, they sent me back the same exact one with the same serial number and even the same static bag I put it in so I know that they are not sending me a replacement. My guess is that this is a 3rd party repair company because the name on the shipping label is "Pegatron" not Asus. I am also starting to wonder if they are purposely not repairing the GPU to milk Asus for as much as they can. The good news is that after the 1st RMA, shipping to and from is paid by Asus. Another possible motive for deliberately failing to repair a product over and over that I have considered is one which would benefit Asus in theory at least. They could be trying to push the expiration of my 3 year warranty closer so that I would be opening a case after the warranty expires and they would no longer be responsible for repairing or replacing it. But, I say "in theory" because the GPU still has nearly 2 years left on the warranty and at the pace it takes to start an RMA, send it, wait for the repair and wait to get it back, I could repeat the process over and over twice a month which would mean nearly 40 or more RMAs. The shipping alone would be more than a brand new GTX 660 would be worth ( which at current retail prices is approximately $180) not to mention what Pegatron is getting for each RMA. So my guess is that the deceitful party is not Asus but rather their repair contractor. The decision of whether to repair a GPU or replace it is made by the repair company according to the support tech I live chatted with on the Asus website. My next move is to contact Asus corporate headquarters and find out if they can simply replace the GPU without having to go through Pegatron again. After reading this 2010 article about a similar situation with Asus and the same Jeffersonville, Indiana Pegatron repair location, I think this is my best option.

I believe that the Fremont location is their corporate headquarters in the United States. The reporter/blogger from the article only got a working monitor after calling the same office.