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What could cause extremely slow speed test settings but otherwise fast internet?

So I have an odd problem.

If I do a download speed test, more often than not I'm getting a tenth of a 1mbps (so .25 mbps for example). This is the speed I get on speedtest.net, speakeasy.net, and speedtest.comcast.net 90%+ of the time.

The speedtest hosted by my ISP (http://www.timewarnercable.com/en/re...peed-test.html) runs fine and as expected.

It gets weirder: all downloads and website loads, video streaming, etc all run fine and at the expected speed.

I think this problem also weirdly effects some online poker sites I play on. Sometimes I experience freezing while playing, and I'm 100% sure the problem is on my end and I'm pretty sure the problem started right after I got a new router and modem.

So what could be problem here? Some kind of router/modem setting that I need to change? Please help, I'm a pro poker player and these freezes are costing me money

Here are the stats:
I just freshly installed windows 7 today and it still happens so we can eliminate my computer as the issue.
New and high quality router + modem, models are: Netgear Nighthawk AC1900 Dual Band Wireless Gigabit Router + Motorola SURFboard Cable Modem
ISP is TWC and speed is Ultimate at up to 50 Mbps. ( I get around that on the twc speed test as I noted above)
The problem occurs with WIFI as well as wired connections.

Thanks for any help, I'll be checking this post a lot and will reply quickly!


EDIT: So I just connected directly to the modem and got fast speed test results on ALL sites. This means the problem is the wireless router. This is a new $200 router. What should I do to test and fix the problem?
3 answers Last reply Best Answer
More about extremely slow speed test settings fast internet
  1. Quote:
    EDIT: So I just connected directly to the modem and got fast speed test results on ALL sites. This means the problem is the wireless router. This is a new $200 router. What should I do to test and fix the problem?


    Then the problem would seem to point to a WiFi environmental issue.
    Start with a laptop right next to the WiFI source? Still good?
    Move away and test again. Still good?

    How far away is the PC from the WiFi source?
  2. Best answer
    it can be your cable modem which u didn't mention, just brand name. cause for today's standards required DOCSIS 3.0 cable modem, then u get stable internet speed.
  3. USAFRet said:
    Quote:
    EDIT: So I just connected directly to the modem and got fast speed test results on ALL sites. This means the problem is the wireless router. This is a new $200 router. What should I do to test and fix the problem?


    Then the problem would seem to point to a WiFi environmental issue.
    Start with a laptop right next to the WiFI source? Still good?
    Move away and test again. Still good?

    How far away is the PC from the WiFi source?

    Well i forgot to mention that any other connection using router works fine: smart tv, smartphone, that's why i believe my computer is the reason.
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