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What could cause extremely slow speed test settings but otherwise fast internet?

Last response: in Networking
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February 10, 2014 6:22:31 PM

So I have an odd problem.

If I do a download speed test, more often than not I'm getting a tenth of a 1mbps (so .25 mbps for example). This is the speed I get on speedtest.net, speakeasy.net, and speedtest.comcast.net 90%+ of the time.

The speedtest hosted by my ISP (http://www.timewarnercable.com/en/re...peed-test.html) runs fine and as expected.

It gets weirder: all downloads and website loads, video streaming, etc all run fine and at the expected speed.

I think this problem also weirdly effects some online poker sites I play on. Sometimes I experience freezing while playing, and I'm 100% sure the problem is on my end and I'm pretty sure the problem started right after I got a new router and modem.

So what could be problem here? Some kind of router/modem setting that I need to change? Please help, I'm a pro poker player and these freezes are costing me money

Here are the stats:
I just freshly installed windows 7 today and it still happens so we can eliminate my computer as the issue.
New and high quality router + modem, models are: Netgear Nighthawk AC1900 Dual Band Wireless Gigabit Router + Motorola SURFboard Cable Modem
ISP is TWC and speed is Ultimate at up to 50 Mbps. ( I get around that on the twc speed test as I noted above)
The problem occurs with WIFI as well as wired connections.

Thanks for any help, I'll be checking this post a lot and will reply quickly!


EDIT: So I just connected directly to the modem and got fast speed test results on ALL sites. This means the problem is the wireless router. This is a new $200 router. What should I do to test and fix the problem?
February 10, 2014 7:06:47 PM

Quote:
EDIT: So I just connected directly to the modem and got fast speed test results on ALL sites. This means the problem is the wireless router. This is a new $200 router. What should I do to test and fix the problem?


Then the problem would seem to point to a WiFi environmental issue.
Start with a laptop right next to the WiFI source? Still good?
Move away and test again. Still good?

How far away is the PC from the WiFi source?
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0
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Best solution

February 10, 2014 7:19:41 PM

it can be your cable modem which u didn't mention, just brand name. cause for today's standards required DOCSIS 3.0 cable modem, then u get stable internet speed.
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