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Windows 7: a disk read error & blank screen w/ cursor

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  • Cursor
  • Windows 7
  • Disk Read Error
Last response: in Windows 7
February 11, 2014 8:29:41 AM

When I turn on my laptop (lenovo y580), I get the "a disk read error occurred, press ctrl all del to restart". But the BIOS detects the hard drive.

Now when I try to boot from the windows 7 install disk to repair my laptop, after it finishes loading the files, then it says windows is starting, and then it goes to a black screen with a moveable cursor. When i try to boot into safe mode from the disk, it does the same thing and ends up at the black screen with a moveable cursor.

Does anyone have any ideas of what I can try or what problems I may be having? Also, if you need additional information, don't hesitate to ask.

More about : windows disk read error blank screen cursor

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a b $ Windows 7
February 11, 2014 8:42:35 AM

Sounds like a bad hard drive.
i'd just get a new one, to save yourself the hassle of actually trying to fix the old one.
If you do get a new one you might be able to recover your files as well, assuming you haven't formatted it yet.
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February 11, 2014 11:40:49 AM

James Mason said:
Sounds like a bad hard drive.
i'd just get a new one, to save yourself the hassle of actually trying to fix the old one.
If you do get a new one you might be able to recover your files as well, assuming you haven't formatted it yet.


I thought I hit submit. Just curious, but if it was the hard drive, should I still be able to boot from the installation disk.
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a b $ Windows 7
February 11, 2014 2:52:17 PM

Lenovo guy said:
James Mason said:
Sounds like a bad hard drive.
i'd just get a new one, to save yourself the hassle of actually trying to fix the old one.
If you do get a new one you might be able to recover your files as well, assuming you haven't formatted it yet.


I thought I hit submit. Just curious, but if it was the hard drive, should I still be able to boot from the installation disk.

You could boot from the install disk, but probably not actually install windows. Or you might install windows but it might break again.
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February 11, 2014 6:50:37 PM

James Mason said:
Lenovo guy said:
James Mason said:
Sounds like a bad hard drive.
i'd just get a new one, to save yourself the hassle of actually trying to fix the old one.
If you do get a new one you might be able to recover your files as well, assuming you haven't formatted it yet.


I thought I hit submit. Just curious, but if it was the hard drive, should I still be able to boot from the installation disk.

You could boot from the install disk, but probably not actually install windows. Or you might install windows but it might break again.


So I finally was able to put my laptop hard drive into a desktop, booted it up and asked if I want to scan it. As it was scanning I got a bunch of "file record segment xxx is unreadable" messages. I think I will have to invest Ina. New hard drive.

Thank you for your help
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