Cyberlink PowerDVD 13 says no disc is in drive when there is one in it

bpowers4g

Honorable
Feb 11, 2014
3
0
10,510
I have an LG BP40NS20 multi blue external Blu Ray burner. I am using Power DVD 13 software. I can't get it to play DVD's or Blu Ray disc's. All I get is the following error, 'There is no disc in drive H:' H: is the correct drive letter for the burner. My computer passed all the test that BD Advisor ran on it. The computer is fully capable of playing Blu Ray disc. My computer recognizes the drive and will recognize a blank Blu Ray disc but it will not play a DVD or a store bought Blu Ray disc. Anybody had this problem and been able to solve it? Please help!
 

bpowers4g

Honorable
Feb 11, 2014
3
0
10,510


Just bought Power DVD 13 last night. Had Power DVD 10 and had updated it. Update did not fix anything.