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When ever I start to play a game the screen freezes and then my pc restarts itself!

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  • Malfunctioning
  • Graphics Cards
  • Systems
Last response: in Systems
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February 11, 2014 1:05:50 PM

Ok so a few days ago I purchased my first graphics card (GTX 650ti SSC) and installed it myself. The first couple of days it was running fine and then it stared freezing and restarting my pc for some reason! I have no idea what the problem is. Could it be possible that its not receiving enough power even tho I have a 500w supply? Or is it a faulty card?
On a side note when I was installing it there were no free 4 pin slots so I just unplugged one that power the light on the outside and unplugged another that powered a fan could this be the reason why the card isn't working properly?
Any advice would be greatly appreciated

-Greg

More about : start play game screen freezes restarts

a c 204 U Graphics card
February 11, 2014 1:12:05 PM

Your PSU did not have a PCIe 6-pin power cable? What brand and model is it? What you are describing is symptomatic of insufficient and/or poor power. A PSU that lacks any PCIe power cable may not have enough of its wattage available on +12V, where a modern PC needs it.
Until this is diagnosed, please do not continue to use your PC. The lockups may be occurring as an overstressed PSU wanders out of spec; this can damage attached parts, especially if the PSU burns under the load.
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February 11, 2014 1:21:24 PM

Onus said:
Your PSU did not have a PCIe 6-pin power cable? What brand and model is it? What you are describing is symptomatic of insufficient and/or poor power. A PSU that lacks any PCIe power cable may not have enough of its wattage available on +12V, where a modern PC needs it.
Until this is diagnosed, please do not continue to use your PC. The lockups may be occurring as an overstressed PSU wanders out of spec; this can damage attached parts, especially if the PSU burns under the load.


It did come with a 6pin to 2 4 pin adapter. I believe its a EVGA card. What do I have to do to get it working?

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a c 204 U Graphics card
February 11, 2014 2:30:29 PM

What brand and model is the PSU?
If it is a cheap generic, it will not be safe to use the adapter as it may not be good for any more than 300W. You will most likely need to replace your PSU. A 380W Antec Earthwatts or 450W Antec VP-450 would be sufficient for your system.
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February 11, 2014 2:52:58 PM

Onus said:
What brand and model is the PSU?
If it is a cheap generic, it will not be safe to use the adapter as it may not be good for any more than 300W. You will most likely need to replace your PSU. A 380W Antec Earthwatts or 450W Antec VP-450 would be sufficient for your system.


Its a Win power 500w. Not sure if its a bad brand can't find much about them online.
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a c 204 U Graphics card
February 11, 2014 2:59:30 PM

Win power I believe may be made by the same company that makes Apevia. Consider it a PSU-shaped object, unfit for purpose. You need to replace it.
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February 11, 2014 3:03:47 PM

Onus said:
Win power I believe may be made by the same company that makes Apevia. Consider it a PSU-shaped object, unfit for purpose. You need to replace it.


Alright thanks for the help man really appreciate it. Until I get a new power supply i'll switch back to my built in graphics card so I don't mess my system up even more! Thanks again!
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