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how to turn off laptop of windows 8.1 having bsod

Last response: in Windows 8
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February 12, 2014 6:47:31 AM

Having windows 8.1.
I installed net protector antivirus.
after that BSOD came stating "page fault in nonpaged area ".
I am not able to turn off laptop.
Please help.
February 12, 2014 6:54:23 AM

did you unplug the charger and take out the battery ?
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0
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Best solution

a b D Laptop
a b * Windows 8
February 12, 2014 7:12:56 AM

Hold down the power button.
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