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S.O.S! Updates failed HELP ME PLEASE!!!

Tags:
  • Failed Update
  • Security
  • Windows 7
Last response: in Windows 7
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February 12, 2014 4:43:21 PM

I'm very concerned right now because I have what seems like a compromised level of security. I'm running Windows7 Premium on an hp pavilion slimline with Norton360 2014 installed. Today Windows7 update notified me of new updates being available having 12 important updates with 3 optional. I only install important updates and so I selected a total of 12. When I selected the "Install updates" button I receive an almost immediate error message before anything installs. Not even a single kb of progress.

Some Updates were not installed

Failed: 12 updates 12 important updates selected
Error(s) found:

Code 80246008 Windows update encountered an unknown error.

Most recent check for updates: Today at 11:52AM
Updates were installed: Never
You receive updates: For Windows and other products from Microsoft Update


Please, if someone could please help me to solve this problem with detailed instructions for a beginner level PC user. I would really and truly greatly appreciate any time and effort given from anyone.




UPDATE in response to first assistance posted: I'm sorry. I guess I should've specified that I have of course followed all the troubleshooting steps that are provided. While I am a beginner as far as the technical side of computers goes I am at the very least capable of exhausting all options there is in front of me. So assuming I've done all the basic troubleshooting and still have the exact same issue can you or someone please tell me what I should do then?

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