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I need help figuring out how to get a My Passport Ultra (500GB) external hard drive to work.

Tags:
  • Western Digital
  • Storage
  • Macbook
  • External Hard Drive
Last response: in Storage
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February 12, 2014 5:16:20 PM

I have a MacBook. Please help me figure out how to install my new My Passport Ultra (500 GB) external hard drive device. Supposedly a "WD Apps Setup" screen should pop up when I plug it in, but it doesn't on my computer. Thanks for your help.

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a b G Storage
February 12, 2014 5:47:37 PM

have you formatted it on disk utility?
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