Computer loses internet connection and freezes when I restart

Serge884

Distinguished
Feb 14, 2014
20
0
18,510
Windows 7 Ultimate SP1 64 bit
AS ROCK Z68 PRO3 GEN3
i5-2500K @ 3.30 GHz
Radeon R9 290
16 GB RAM
OCZ OCZ750FTY 750W

My problem started a few days after I had installed my new GPU,I'll just be using the PC and it will drop internet connection. Everything else that's connected to the router still has a connection so I suspect it's my computer and not the internet itself. If I run the trouble shooter it can't find anything wrong with the connection and ipconfig in the cmd tells me it can't be done while the media is disconnected. I figured out that when I restart my computer I'll get the connection back and it just seems to happen randomly,nothing really triggers it,but as soon as I click restart or shut down the computer will lock up on me and I'll be forced to hard boot it.
 

thicks083

Honorable
Jul 21, 2013
90
0
10,660
Are you wirelessly connecting, or connecting via a hard-wire?
I would check the Device Manager (in Control Panel) to see if there are any hardware/driver issues that the machine picks up on. This would be the case for either a wired or wireless connection.
 

Serge884

Distinguished
Feb 14, 2014
20
0
18,510


Sorry for the delay,It's a wired connection. I was waiting for the problem to occur so I could check the device manager and what I found is that I cannot. The first couple times this happened my desktop locked up before I had a chance to do anything but when I was finally able to attempt to access the device manager it just wouldn't open. I clicked it and had the loading cursor for about 3 minutes before I just tried to restart. I have experienced a similar problem though,possibly the same thing,I have had times where programs were randomly shut down and when I go to open them back up I find that I am unable to select anything in the start menu,if I try to click on anything it plays that bell sound like you're trying to click inside an unselectable window and any pinned programs or the task never open,and just like with my other problem the desktop locks up when I shut down/restart. Could it be a problem with my new GPU? It started happening roughly around the same time I got it.