i have tried for a few months, no luck contacting anyone.....i only need software for cdr4170. it seems home depot may carry them as well as walmart/sams, but they cannot seem to get me tech or software help.
what model dvr do you use ? i don't know about the phone part of it, the pc needs to have software....do you have the software ?
reply to EDIT: email removed by Moderator please, i will try to help.