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BF 4 sudden in-playability on windows 8.1, I-7, 16gb ram, gt750m, 1tb hdd + 32bg ssd

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February 14, 2014 8:24:43 PM

I have a dell xps 15, I-7 4702hq 2.2ghz, 16gb ram, windows 8.1 touchscreen, 1tb hdd + 32gb ssd, gt750m, 3200 x 1900 resolution screen. my problem is when I play BF 4, it'll play good for a few minutes or seconds, doesn't seem to matter how I have my graphics set (resolution and texture, etc..), it will suddenly drop either on the frame rate or the computers wifi connection sucks. im not sure which. but I can tell you that when I played it on my inspiron 17r with a gt650m and windows 7, literally moments after I tried on the xps, it plays fine on the inspiron. its so bad that it skips like one frame a second or 2!! absolutely un-playable. and it happens instantaneously. and never recovers until I restart the game, multiplayer of course.
a b à CPUs
February 16, 2014 3:54:31 PM

seems like a sofware issue? try to update drivers. try programs like hwinfo or a monitoring program similar
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February 16, 2014 5:59:53 PM

StealthParade said:
seems like a sofware issue? try to update drivers. try programs like hwinfo or a monitoring program similar


well, i've updated everything I can think of, windows, NVidia, BF4 (from origin), punkbuster. plus I disabled windows write-cache buffer for both drives (I always have my laptop plugged in and in desktop mode so it doesn't lose data). I read about this in the intel rapid storage help window.
but here is somewhat of an update, I was playing this morning, and just kept trying to play even when it was unplayable, and after a few minutes it cleared up and started playing normally. BUT, then, again, after a few minutes it started playing extremely slow again.
but be clear, when I say slow, I mean slow, like just a couple frames/sec, maybe.. it never locks up though. my laptop never gets hot, only warm.
I kinda feel its either a caching issue or a hdd+sdd combo issue. but I am not sure.. of course it was all setup by dell with raid 0, and all I did with that was change the acceleration mode to maximized.
I also ran the repair option for BF4 from origin when you right click on the game. please help or if not do you know who could?
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a b à CPUs
February 16, 2014 7:48:25 PM

no i dont think that would be it. is this online or the single player
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February 16, 2014 8:34:17 PM

StealthParade said:
no i dont think that would be it. is this online or the single player


both. btw I just installed crisis 3, and it does the same thing, except I haven't tried that one online yet. but I don't think that matters in this situation. and I wouldn't know how to use the monitoring programs. everything ive done has all been by looking it up on google, lol. very odd. it plays so dang well at first, looks good, sounds good.
I can just be letting my character stand still and after a couple minutes, sometimes just seconds, it'll do this extreme lag. it kinda looks like a bad internet connection, but its not as I can download at 8mb/s, I watch movies from vudu on this thing just fine. it doesn't hae a dvd drive so I cant tell you anything from that.. any ideas?
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a b à CPUs
February 16, 2014 8:37:38 PM

hmmm try going into windows power managment and cranking it to high performance see if that helps :) 
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February 17, 2014 4:14:03 PM

StealthParade said:
hmmm try going into windows power managment and cranking it to high performance see if that helps :) 


tried that too. nothing seems to work. I don't know what else to do at the moment. any other ideas you might have? thanks for the help btw
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April 30, 2014 8:37:03 AM

StealthParade said:
hmmm try going into windows power managment and cranking it to high performance see if that helps :) 



ive tried that. the problem is that its too thin, and getting too hot because of the EXTREMELY restricted airflow (it would get too hot to play in seconds sometimes). also their is an apparent bug of sorts because of the high resolution of the monitor, and the graphics card (gt750m) isn't strong enough to run a 4k monitor on these games. I currently set the resolution to 1080 when running NO games. and when playing the games I drop the resolution to 720. this is a problem that I have researched and finally came to a website, I cant remember which now, but the guy was testing a dell xps 15 (this was for a magazine company or website company) just like mine but with a 30gb ssd and a storage ssd, instead of a 30gb ssd and a storage hdd. he ran all sorts of tests. because he was having the EXACT same issue that I was (which was at 79c-81c temperatures the graphics card would throttle the cpu or something, and it would cause the laptop to basically go into a "safe mode" and only allow a certain frame rate, which is obviously to low to play anything but solitaire) I ran the same tests he said he ran, which is why I know its the same issue. I bought a cooler master laptop cooler and that helped out a little (maybe 10-15%), but still wasn't enough. so what ive done is I got a deep baking pan, 2"-3" deep, and I bought 2 of those plastic things you can freeze over and over (normally reserved for camping outdoors), I set those in the pan. and because for some reason the cooler master sets inside the pan perfectly (yes with the fans attached!!) it helps to really cool the laptop down which improved it enough to play my games on the normal settings without any mishaps (other than the everyday normal glitches from the game software itself). this is your solution to a mis-manufactured piece of equipment from dell.
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