File or directory is corrupted or unreadable - Trying to pull files off laptop hard drive

blaww9

Reputable
Feb 15, 2014
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4,510
My hard drive failed, the operating system wouldn't boot. Seemed like a good excuse to purchase a new laptop.

I have the old hard drive connected to my new laptop via USB. The computer can see the drive, but I can't open the drive. Get the message, "File or directory is corrupted or unreadable"

I'm not much of a computer expert, but I'd like to get my old files off this drive if possible. What should I do next?

Thank you