HP Envy will connect to WiFi but says "no internet access"

peazie007

Reputable
Feb 15, 2014
2
0
4,510
My HP envy will connect to every wireless connection but the one in my home. Every time I try it connects, but says "no internet access". The WiFi works for all other devices in the house. I have spent countless hours with my isp, and the hp people and no one is fixing the problem. I need assistance please, at my wits end.
 
Solution
Some troubleshooting things to experiment with. In no particular order. As always when messing with WiFi, get the computer close to the router.

Power cycle the router and the computer so everything is fresh
Set the WiFi connection to a fixed IP and enter the router's IP for the gateway
Set the WiFi connection to get the IP from DHCP
Temporarily disable encryption
Change the SSID
Change the WiFi channel

Pooneil

Honorable
Apr 15, 2013
1,222
0
11,960
Some troubleshooting things to experiment with. In no particular order. As always when messing with WiFi, get the computer close to the router.

Power cycle the router and the computer so everything is fresh
Set the WiFi connection to a fixed IP and enter the router's IP for the gateway
Set the WiFi connection to get the IP from DHCP
Temporarily disable encryption
Change the SSID
Change the WiFi channel
 
Solution