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New Graphics Card FPS Problem

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February 15, 2014 7:54:11 PM

So I recently replaced my old graphics card (ZOTAC ZT-50303-10M GeForce GTX 560 Ti) with the GTX 650 2G. What happened was that one day my computer shut off randomly. I tried to turn it on and I heard a TZZZ noise go off. It sounded like something short-circuited. Moments later smoke was emitting through one of my vents. Turns out my graphics card started smoking and just didn't work. So I used my PC for a few weeks without one and it ran very poorly. I couldn't do much but play Hearthstone (I usually play more graphic intensive games).

With the installation of this new one, I seem to be getting significant FPS lag. My old card ran League of legends on High quality at 120~160 FPS. With this one I cap at around 50 and get a steady 30~40 FPS. The latest drivers are installed, and I don't know what else to do but return the 650 and get a new/different card. I am currently running 8GB of RAM with a 256 GB SSD and its on an i5 processor. Even my loading time for games is significantly lower. Maybe when my card fried it also took down a few other components of my computer? I do not know what to do an am open to any sort of suggestion. Thank you!
a b U Graphics card
February 15, 2014 10:45:59 PM

A) You never mention your PSU, how many watts, whom makes it, 12Rail etc.
B) If you have smoke emitting from the vent, the it wasn't just 'the GPU' as the over/underload could have damaged other components, or still be a problem from a underwatt / broken PSU.
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February 16, 2014 9:11:01 AM

Tom Tancredi said:
A) You never mention your PSU, how many watts, whom makes it, 12Rail etc.
B) If you have smoke emitting from the vent, the it wasn't just 'the GPU' as the over/underload could have damaged other components, or still be a problem from a underwatt / broken PSU.


PSU is 600 and I believe Corsair and I'm not sure what the 12Rail part means. So you think that another component of my computer is most likely damaged? Because I notice that not only am I getting FPS lag but my loading time is slower. Usually it takes me 14 seconds to load into a game seeing as how League of Legends is installed on my SSD, but it's been loading a lot slower since I put the card in. Perhaps the GPU's over/underload did in fact damage another part. How would I go about checking which part it is?
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a b U Graphics card
February 16, 2014 11:08:52 AM

Well that is usually the problem, the most reliable way is to take parts from yours and put them in a working PC or vice versa (working PC to your PC) and see the differences. The differences help demonstrate when a change occurs what is the comparison and usually that comparison show the element that is defective.

12V Rail as I been told by the moderator, is the new gauge not the Watts to determine if there is enough power over all. Now if your SSD is 50% or more used, it will slow down even more FYI, and installing a game to a SSD doesn't change the speed of the game itself, just load screens are faster. That said, I would hedge my bets either the PSU is defective now / RAM got errored. There is a potential for the SSD (since it is all just RAM chips) could also been effected, but that is so new I am not sure what such a effect like your situation would specifically do, though seems on par to damage to the RAM.

Lets do the basics:
Download and run SPECCY, copy and paste the first tab to tell us WHAT your computer is fully and your idle temps
Download and run MSI Afterburner, run some of the games, what temps are you getting when underload?
- This point we ensured there isn't more harm happening due to heat
Did you install all Windows Updates? Including options except BING?
Download and run Slim Drivers, install all the latest updates but you don't need to reboot until you do the last update
- This point we eliminated the base code (OS/Drivers) as a potential issue
What Antivirus do you use? Is it subscription and paid for? If no AV, go to www.filehippo.com and download AVAST! or AVG and do a full system scan
Download Malwarebytes do a full system scan (AV doesn't pick up alot of malware)
- This eliminates any underlying potential issue that is not observable except in poor performance of the PC
Download HDTune and test your drives for failures
Download Memtest86 and test your RAM
Download Furmark and test your GPU
Reboot to BIOS and run any tests possible from BIOS on the hardware

Let us know the results and see where we are then.
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February 19, 2014 2:55:39 PM

Tom Tancredi said:
Well that is usually the problem, the most reliable way is to take parts from yours and put them in a working PC or vice versa (working PC to your PC) and see the differences. The differences help demonstrate when a change occurs what is the comparison and usually that comparison show the element that is defective.

12V Rail as I been told by the moderator, is the new gauge not the Watts to determine if there is enough power over all. Now if your SSD is 50% or more used, it will slow down even more FYI, and installing a game to a SSD doesn't change the speed of the game itself, just load screens are faster. That said, I would hedge my bets either the PSU is defective now / RAM got errored. There is a potential for the SSD (since it is all just RAM chips) could also been effected, but that is so new I am not sure what such a effect like your situation would specifically do, though seems on par to damage to the RAM.

Lets do the basics:
Download and run SPECCY, copy and paste the first tab to tell us WHAT your computer is fully and your idle temps
Download and run MSI Afterburner, run some of the games, what temps are you getting when underload?
- This point we ensured there isn't more harm happening due to heat
Did you install all Windows Updates? Including options except BING?
Download and run Slim Drivers, install all the latest updates but you don't need to reboot until you do the last update
- This point we eliminated the base code (OS/Drivers) as a potential issue
What Antivirus do you use? Is it subscription and paid for? If no AV, go to www.filehippo.com and download AVAST! or AVG and do a full system scan
Download Malwarebytes do a full system scan (AV doesn't pick up alot of malware)
- This eliminates any underlying potential issue that is not observable except in poor performance of the PC
Download HDTune and test your drives for failures
Download Memtest86 and test your RAM
Download Furmark and test your GPU
Reboot to BIOS and run any tests possible from BIOS on the hardware

Let us know the results and see where we are then.


""Operating System
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5 2500K @ 3.30GHz 96 °C
Sandy Bridge 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. Z68MX-UD2H-B3 (Socket 1155) 40 °C
Graphics
X203H (1600x900@59Hz)
Intel HD Graphics 3000 (Gigabyte)
2047MB NVIDIA GeForce GTX 660 (Gigabyte) 43 °C
Storage
2794GB Seagate ST3000DM001-9YN166 ATA Device (SATA) 37 °C
238GB M4-CT256M4SSD2 ATA Device (SSD)
Optical Drives
ELBY CLONEDRIVE SCSI CdRom Device
ATAPI iHAS124 C ATA Device ""

MSI Burner gives me around 50 C as a result when I play League of Legends
Slim Drivers found nothing
All Windows updates are installed
I have Norton, a full scan was done and everything was fine
Malwarebytes found 2 things, they're gone now (Audio files)
HDTune scanned both my 256 SSD and my 3TB HDD with no damaged blocks
Memtest found nothing after 4 runs of the 12 Tests
Furmark shows nothing the matter with the GPU
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Best solution

a b U Graphics card
February 19, 2014 6:08:49 PM

Sadly a couple other forum posts said they removed Norton, because of the new implementation it has over files, and suddenly the problems went away. That would be my next step is to remove Norton, reboot, and retest to see if there is any problem. If not then go to filehippo.com and download AVG or AVAST! to replace Norton to protect your system.

If this doesn't resolve it, then the next things would be check in BIOS as well for any BIOS level testing you can check (RAM, HDD, etc.).

Wipe and reinstall Windows, but there is a specific way I would suggest that would minimize any potential 'other' factors and just test to see if it was OS. If not at that point we eliminated all other options (software, drivers, etc.) and the problem is a hardware level problem (as I first suggested potentially power from the PSU since you changed hardware due to a electrical failure).
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