bluescreen of death

chiilah · Feb 16, 2014

hi there i got a bluescreen
cpu not overclocked

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007C54028
BCP3: 00000000BE000000
BCP4: 000000000100110A
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\021614-13041-01.dmp
C:\Users\chi\AppData\Local\Temp\WER-139028-0.sysdata.xml

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please help

thanks

johnbl · Feb 16, 2014

Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR
this is your CPU telling windows that it detected a internal error in the CPU.

Most often the CPU has detected a error in one of its internal cache memory banks
(easy to confirm with the memory.dmp file and a debugger,load crash dump in to debugger type
!errrec FFFFFA8007C54028 hit enter and it will dump the error that the CPU reported. I can do this for you if you want, takes only a few seconds)

the most often cause of this problem is incorrect voltage to your CPU (vcore voltage)
It can also happen (depending on your CPU if your voltage setting to your VCCPLL is too high or out of spec)
that voltage is used to synchronize the speed between two buses inside the CPU, to allow data to be transfered inside the cpu to the cache memory
as the CPU speed is increased or slowed down.

best bet for a fix:
disable all overclocking, remove overclocking drivers.
update your BIOS to get new default settings for your CPU.
or manually confirm your voltage settings for your CPU (Vcore and VccPLL voltage for phased locked loop)

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