Computer randomly BSOD/Freezing??

WhiteSheep

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Feb 13, 2014
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I got an InWin GRone computer tower
Gigabyte 890fxa-ud5 motherboard
Crucial 8GB DDR3 1600Mhz Ballistix Sport Memory
AMD Phenom 955 processor
2TB Seagate hard drive
MSI R5870 Graphics Card
Corsair Gaming Series 2013 Edition, 800 Watt, 80+ Bronze, ATX

When playing a game, it'll just crash; sometimes with errors, sometimes without.

When I'm browsing the web (Youtube, facebook) or Skype (no webcam), it'll give me BSOD and sometimes freeze with no errors.

Here are some of the BSOD errors I get:

IRQL_not_less_or_equal

APC_INDEX_MISMATCH

KMODE_EXCEPTION_NOT_HANDLED

SYSTEM_SERVICE_EXCEPTION

BAD_POOL_HEADER

There are more, I will keep posting when I catch the error names.

I'm running Windows 8 Enterprise.

Please help!!
 

WhiteSheep

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Feb 13, 2014
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Just got BSOD again, this time;
SYSTEM_SERVICE_EXCEPTION

I updated the GPU drivers yesterday, no difference...

Unsure where to get bios drivers??

EDIT: Another BSOD I get quite often is:
KMODE_EXCEPTION_NOT_HANDLED
 

WhiteSheep

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Feb 13, 2014
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Another BSOD error: BAD_POOL_HEADER

Gonna see if this BIOS update helps.. Will also revert GPU drivers back to default
 

WhiteSheep

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Feb 13, 2014
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I've started from scratch;

I've formatted my hard drive and installed Windows 7 Professional.

Even when the computer didn't have anything on it, still had some crashing issues..

Tried updating GPU drivers to most stable version, still same problem.

Board is rev 2.0 and Version F1
 
I would definitely update that bios to the latest F6.

Also download and install all the other drivers from the Giga website now you r running W7.

I am assuming u have all your other bios settings set to auto and aren't OC ing anything.

 

WhiteSheep

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Feb 13, 2014
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Hello again

I will update my bios when I get home from work today.

If the problem still occurs, I plan on purchasing a new motherboard and processor as I think it's because the motherboard can't handle the RAM and GPU card.
 
-Since you wiped out your windows and did a reinstall you really want to make sure you install the service pack and updates
otherwise you will hit a bunch of known bugs in windows if you use a current graphics card driver.

Normally the bugchecks you are getting indicate that the content of the kernel sharded memory for device drivers is being corrupted.
there are some hardware things that can cause that (incorrect overclock, incorrect voltages to CPU memory controller, incorrect voltages to RAM chip,
incorrect RAM command channel setting on the RAM timings (2T or 2n not selected when required and the default value of 1n being used in BIOS)
Most of these errors are worked out buy getting a clean run of memtest86 on its own boot CD.

So, assuming that a memtest8t test actually passes the most common problem will be cause because a driver wiped out another drivers data
and the other driver went to use it and had problems and bugchecked. It is kind of hard to find this but window helps by loading drivers in different orders on each boot. At sometime the bad driver will attempt to mess directly with a windows driver that is checking for data intergrity and windows will bugcheck and name the offending driver. The bugcheck will indicate a buffer overflow.

Most often it is just faster to look at the memory dump and list the old 3rd party drivers as suspects for the corruption and remove or update them.
(the microsoft drivers get reported by the WER system and updated by windows update and tend not to be the cause of the issues. The detected errors in the 3rd party drivers are given to the driver manufacture and Microsoft is not allowed to install the fixes for various reasons. The result is most of these memory corruption errors are being caused by 3rd party drivers even though they are known problems with fixes that just have to be installed from the 3rd party)

The general solution for a end user is to just install as many driver updates as you can get your hands on and hope your problem goes away.
if that fails you have to use verifier.exe to turn on special checking on your computer. This checking will try put special checks around drivers databuffers and if the driver over writes its owned memory space windows will bugcheck and name the driver and you will know who caused the memory corruption. (the checking slows down the computer but catches the driver, you have to run verifier.exe /reset to turn off the checking or your computer will run slowly until you do.)

 

WhiteSheep

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Feb 13, 2014
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Hi John,

Thanks for this information - it's been very useful!

I was only home yesterday for around 2 hours so I was only able to access my computer for that amount of time.
During that time, I removed 1 stick of RAM (4GB) so now the computer is only running on 4GB RAM.

This has so far shown success..

I left my computer running a youtube video at 1080p on full screen and so far, no crashing at all.
I also left it on a game for around 30 minutes, no crash.

(Watching videos and playing games normally resulted in a BSOD).

Hopefully this will be the end of the problems. When I'm home from work later, I will try playing some games and hopefully no more crashing will appear.

Thanks for all the help John & beanoslim!!