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How do you get a Toshiba external hard drive to pop up once usb cord is plugged in so that i can access my files?

Last response: in Storage
February 16, 2014 6:25:16 AM

Once my Toshiba external hard drive is plugged into the usb port, my computer will not recognize it. I cannot access my files.

More about : toshiba external hard drive pop usb cord plugged access files

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a c 355 G Storage
February 16, 2014 7:45:52 AM

Does the computer still give you a "device connected" tone when you plug in the external drive?
If yes, it may just need a drive letter assigning to it, a common problem with external hard drives, especially if that hard drive is not frequently used with that computer.

Open Disk Management: Control Panel > Admin Tools > Computer Management > Disk Management.

Concentrate on the bottom-right panel showing ribbons which represent each detected drive.
Find the ribbon which relates to your Toshiba drive, it won't have a name and will have "Raw" as the description.

Right-click on that ribbon and choose "Change Drive Letter & Paths".
Click "Add".

Accept the default letter or choose a different one from the drop-down list.

Click 'OK' and wait for the ribbon description to update itself.
a b G Storage
February 16, 2014 10:01:23 AM

Was this USB drive previously working in this PC .?
If yes try another USB port if front try rear ports

Try another PC

If no is this a 2.5" or 3.5" USB drive
3.5" drives need a psu
On some laptops there is not enough power (500mA) from some USB ports for 2.5" drives
Some USB cables have 2 connectors , one USB data + power the other one power only connect to two adjacent ports to get enough power

Mike Barnes
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