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BSOD after new Video Card and PSU

Last response: in Graphics & Displays
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February 16, 2014 9:14:44 PM

Hello, I would really appreciate any help and I would like to say that I am not real computer savvy so please dumb it down for me.

I recently updated my PC with an Asus Radeon HD7770 and a new 600w PSU.

After the update, my system bluescreens on me. For the first few days, it worked fine while playing fairly new games. Then it started getting worse and worse. Finally it started crashing after only a few minutes of graphics-light usage. Often, it will first have colored dots on the screen and then it will show the background programs and it will finally bluescreen.

Over the past week, I have been reading many forums and I have tried numerous fixes. I have blew out all the dust from the pc and removed the side cover to reduce the temp. I have checked my fans and they are all spinning. I have completed a system recovery so all old drivers would be removed (this has allowed me to work in Windows without a crash but games still crash it). I have loaded the latest drivers. Nothing has worked.

My system specs: AMD Phenom II X6 1045T Processor (2.70 GHz). 12GB RAM. 64bit. Windows 7.

I tried HWMonitor and a few strange items I have noticed are the voltage seems off (see below) and TMPIN1 seems high (around 60C).

Any advice would be awesome.
Thanks

Hardware monitor ITE IT87
Voltage 0 2.16 Volts [0x87] (CPU VCORE)
Voltage 1 2.16 Volts [0x87] (VIN1)
Voltage 2 2.16 Volts [0x87] (+3.3V)
Voltage 3 5.03 Volts [0xBB] (+5V)
Voltage 4 8.64 Volts [0x87] (+12V)
Voltage 5 -8.64 Volts [0x87] (-12V)
Voltage 6 -8.64 Volts [0x87] (-5V)
Voltage 7 4.97 Volts [0xB9] (+5V VCCH)
Voltage 8 3.28 Volts [0xCD] (VBAT)

More about : bsod video card psu

a c 91 U Graphics card
February 16, 2014 9:51:30 PM

that 8 volt on the 12 volt line try your older psu .
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February 17, 2014 9:11:01 AM

scout_03 said:
that 8 volt on the 12 volt line try your older psu .


I scrapped my old PSU after everything was working good (for a few days). Should I buy another PSU to try?
Thanks
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a c 91 U Graphics card
February 17, 2014 9:13:53 AM

do you still have the old video card .another thing use this on the sensor parts and see if voltages report the same http://www.hwinfo.com/download.php
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February 17, 2014 9:14:21 AM

Did you also scrap your GPU? Might as well try the old one with the new PSU to see if the current card is defective.
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February 17, 2014 9:46:16 AM

I am a moron and scrapped the GPU also.

Not sure if this info will help but last night, I ran Prime 95 for about an hour and it worked fine. Then I tried Video Card Stability Test and it BSOD after less than 30 seconds.

gumbykid said:
Did you also scrap your GPU? Might as well try the old one with the new PSU to see if the current card is defective.


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February 17, 2014 10:03:31 AM

Triple check that you have the latest drivers, because almost every other fix will involve getting a new part to test it.

What are all of your temps?
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a c 91 U Graphics card
February 17, 2014 4:56:42 PM

that is not good try her with gpu-z on the rendering and see what happens also did you have any readings from the hwinfo .
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February 17, 2014 9:11:04 PM

Here is the section from HWMonitor - this was after a minute of a video card stress test.

Thanks again for all of your help - it is awesome and much appreciated.

CPUID HWMonitor Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

HWMonitor version 1.2.4.0

Monitoring
-------------------------------------------------------------------------

Mainboard Model 2A92 (0x000000DE - 0x00002570)

LPCIO
-------------------------------------------------------------------------

LPCIO Vendor ITE
LPCIO Model IT8720
LPCIO Vendor ID 0x90
LPCIO Chip ID 0x8720
LPCIO Revision ID 0x8
Config Mode I/O address 0x2E
Config Mode LDN 0x4
Config Mode registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 00 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00
10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
20 87 20 08 08 00 10 60 00 00 10 00 00 03 00 00 00
30 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 0E 80 0E 00 00 00 00 00 00 00 00 00 00 00 00 00
70 00 02 00 00 04 04 00 00 00 00 00 00 00 00 00 00
Register space LPC, base address = 0x0E80


Hardware Monitors
-------------------------------------------------------------------------

Hardware monitor ITE IT87
Voltage 0 2.16 Volts [0x87] (CPU VCORE)
Voltage 1 2.16 Volts [0x87] (VIN1)
Voltage 2 2.16 Volts [0x87] (+3.3V)
Voltage 3 5.00 Volts [0xBA] (+5V)
Voltage 4 8.64 Volts [0x87] (+12V)
Voltage 5 -8.64 Volts [0x87] (-12V)
Voltage 6 -8.64 Volts [0x87] (-5V)
Voltage 7 4.97 Volts [0xB9] (+5V VCCH)
Voltage 8 3.28 Volts [0xCD] (VBAT)
Temperature 0 21°C (69°F) [0x15] (TMPIN0)
Temperature 1 50°C (122°F) [0x32] (TMPIN1)
Temperature 2 36°C (96°F) [0x24] (TMPIN2)
Fan 0 1497 RPM [0x1C3] (FANIN0)
Fan 1 939 RPM [0x2CF] (FANIN1)
Fan PWM 0 0 pc [0x0] (FANPWM0)
Fan PWM 1 0 pc [0x0] (FANPWM1)
Fan PWM 2 50 pc [0x40] (FANPWM2)
Register space LPC, base address = 0x0E80

00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 19 10 FF 07 00 00 00 00 00 80 58 0F 07 C2 CE 00
10 FF FF FF 33 D0 80 80 40 01 02 00 FF FF FF FF FF
20 87 87 87 BA 87 87 87 B9 CD 15 33 24 80 7F BF BF
30 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
40 FF FF FF FF FF FF 5F 74 2D 40 95 00 FF FF FF FF
50 FF 07 7F 7F 7F 50 F1 00 90 00 01 12 60 00 00 00
60 81 2D 46 29 09 0A 00 FF 81 2D 46 29 09 0A 00 FF
70 7F 7F 7F 00 00 60 00 FF FF FF FF FF FF FF FF FF
80 19 10 00 00 00 00 00 00 00 80 58 0F 07 C2 CE 00
90 FF FF FF 33 D0 80 80 40 01 02 00 FF FF FF FF FF
A0 87 87 87 BA 87 87 87 B9 CD 15 33 24 80 7F BF BF
B0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
C0 FF FF FF FF FF FF 5F 74 2D 40 95 00 FF FF FF FF
D0 FF 07 7F 7F 7F 50 F1 00 90 00 01 12 60 00 00 00
E0 81 2D 46 29 09 0A 00 FF 81 2D 46 29 09 0A 00 FF
F0 7F 7F 7F 00 00 60 00 FF FF FF FF FF FF FF FF FF

Hardware monitor AMD ADL
Voltage 0 1.24 Volts [0x4D3] (VIN0)
Temperature 0 43°C (109°F) [0x2B] (TMPIN0)
Fan 0 1020 RPM [0x3FC] (FANIN0)


Processors
-------------------------------------------------------------------------

Number of processors 1
Number of threads 6

APICs
-------------------------------------------------------------------------

Processor 0
-- Core 0
-- Thread 0 0
-- Core 1
-- Thread 0 1
-- Core 2
-- Thread 0 2
-- Core 3
-- Thread 0 3
-- Core 4
-- Thread 0 4
-- Core 5
-- Thread 0 5

Timers
-------------------------------------------------------------------------

ACPI timer 3.580 MHz
HPET timer 14.318 MHz
Perf timer 14.318 MHz
Sys timer 1.000 KHz
BCLK timer 199.99 MHz


Processors Information
-------------------------------------------------------------------------

Processor 1 ID = 0
Number of cores 6 (max 6)
Number of threads 6 (max 6)
Name AMD Phenom II X6 1040T
Codename Thuban
Specification AMD Phenom(tm) II X6 1045T Processor
Package Socket AM3 (938)
CPUID F.A.0
Extended CPUID 10.A
Core Stepping PH-E0
Technology 45 nm
TDP Limit 93 Watts
Core Speed 2698.9 MHz
Multiplier x Bus Speed 13.5 x 199.9 MHz
HT Link speed 1999.2 MHz
Stock frequency 3200 MHz
Instructions sets MMX (+), 3DNow! (+), SSE, SSE2, SSE3, SSE4A, x86-64, AMD-V
L1 Data cache 6 x 64 KBytes, 2-way set associative, 64-byte line size
L1 Instruction cache 6 x 64 KBytes, 2-way set associative, 64-byte line size
L2 cache 6 x 512 KBytes, 16-way set associative, 64-byte line size
L3 cache 6 MBytes, 48-way set associative, 64-byte line size
FID/VID Control yes
FID range 4.0x - 16.0x
Max VID 1.425 V
# of P-States 5
P-State FID 0x10 - VID 0x0A - IDD 13 (16.00x - 1.425 V)
P-State FID 0xB - VID 0x0E - IDD 13 (13.50x - 1.375 V)
P-State FID 0x4 - VID 0x10 - IDD 11 (10.00x - 1.350 V)
P-State FID 0x10C - VID 0x14 - IDD 8 (7.00x - 1.300 V)
P-State FID 0x100 - VID 0x1E - IDD 5 (4.00x - 1.175 V)

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February 17, 2014 9:16:33 PM

I installed GPU-Z but how can I copy/paste the info over here or which info do you need? Thanks again.
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February 18, 2014 5:38:04 AM

I tried to run the Video Card Stability Test again and this time it just froze. Then I ran the benchmark feature on the Video Card Stability Test app and it was chugging along fine for about 2 of the 3 minutes and then it froze to a complete white screen. While it was running, I was watching the temps and nothing got above 57C.

scout_03 said:
that is not good try her with gpu-z on the rendering and see what happens also did you have any readings from the hwinfo .


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February 18, 2014 5:40:24 AM

One more thing I thought of. My MoBo has a 4 pin/slot connector but the PSU I bought didn't have a 4 slot so I cut down a 6 slot and attached it to the 4 slot (capping the extra 2 wires). Would this mess anything up? Thanks again.
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February 18, 2014 6:02:00 AM

schulzj said:
One more thing I thought of. My MoBo has a 4 pin/slot connector but the PSU I bought didn't have a 4 slot so I cut down a 6 slot and attached it to the 4 slot (capping the extra 2 wires). Would this mess anything up? Thanks again.


Typically motherboards only have 4 pin or 8 pin power connectors for the CPU, so 6 pins are not designed to work with it. Generally they are PCI-e cables which power GPUs, so modifying the cable could definitely cause instability. That's where my knowledge of cable modification stops. If you didn't have to force it in or anything then I would focus more on the GPU for now.
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a c 91 U Graphics card
February 18, 2014 12:27:03 PM

give the name and model of that psu we have to check details on it before it is to late and do dammage to the motherboard .
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February 18, 2014 12:31:20 PM

It is a Thermaltake TR2 TR-600 600W ATX12V v2.3 SLI Ready CrossFire Ready Power Supply

scout_03 said:
give the name and model of that psu we have to check details on it before it is to late and do dammage to the motherboard .


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a c 92 U Graphics card
February 18, 2014 12:46:37 PM

schulzj said:
One more thing I thought of. My MoBo has a 4 pin/slot connector but the PSU I bought didn't have a 4 slot so I cut down a 6 slot and attached it to the 4 slot (capping the extra 2 wires). Would this mess anything up? Thanks again.


UHH you are not suppose to do that!
You are lucky you didn't burn up your motherboard already. Seriously all PSUs have
4 pin or 4+4 pin connectors for the motherboard
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February 18, 2014 5:05:17 PM

It works!!!! It was totally my bad - I saw the 8 pin connector and I didn't realize it could be broke apart into 2 - 4 pin connectors.

I want to say all of you are awesome and I truly appreciate your time and advice. If you are ever in Denver, CO, look me up and I am buying (beers, lunch, coffee, etc). Thanks again. Jerry
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a c 91 U Graphics card
February 18, 2014 7:04:39 PM

glad it work as it should if you ever need help come be there always be somebody around .Salutations a toi scout_03
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