Help with Sound Card/Issue

ZzZzDK

Reputable
Feb 15, 2014
4
0
4,510
I picked up my pc earlier today from Microcenter and just got around to setting it up. I got to testing out the sound and ran into this problem. I have a Creative Labs Sound Blaster ZX and an Asus Maximus VI Hero.
I plugged in the Crystal Voice Audio Control Module to the sound card and my VG248QE monitor to the mobo. Then I plug in my Turtlebeach PX22 headphone into the Audio Module and started testing out the sound.

At first I plugged the Module into the Headphone and Mic slots and the headset into the headphone slot on the module. The result I get is steady sound on mid-volume and a lot of static on both higher volume and crystalizer level. The mic works but is too low to hear unless I turn the module volume all the way up.
I realized what was wrong there and replug the module's headphone jack into the adjacent slot and sound came out crystal clear at the cost of mic usage which I can live with.
The biggest problem is, that after testing all that out on the sound blaster control panel, I tried to test out the sound on some default videos. The result was only coming from the speakers on my monitor. I'm at lost for what to do right now. I can just plug my headphones into the mobo jack but I got the dedicated sound card for a reason. Any help would be appreciated.

I posted this here because I feel this might be an issue with the motherboard and I wasn't sure if it should go in home audio or not.
 
Solution
i don't know if this would work for you or not but it's worth giving a try:
In the Control Panel, click on the 'Sounds and Audio Devices' icon and under the 'Audio' and 'Voice' tabs change the dropdown selections to your default sound if it shows up the card one you installed.
If that doesn't work try this:
Go to Control Panel then click on the 'System' Icon and under the hardware tab click on 'Device Manager'. Under 'Sounds, video and game controllers' look for the device you installed into your computer and right click and Disable it when you don't want to use it and Enable it when you want to use.

brarboy

Honorable
Do you mean, you get sound from background when you plug into sound card?
If thats the problem, then just plug your sound card as as possible from your gpu or cpu. This might help with reducing the noise at some extent.
 

ZzZzDK

Reputable
Feb 15, 2014
4
0
4,510
my sound card is 1 slot away from my gpu so that might not be the issue. but my gpu is evga 780 ti superclock w/acx so maybe.

but that isn't the main problem. it's that my dedicated sound card is not being used for some reason. every media i play on the pc has the sound coming from my monitor which is plugged into the integrated sound jack.

if i disconnect the monitor from the integrated sound, then the dedicated card works but sometimes i just get tired of headphones and want to listen from the monitor. i'm worried that constantly plugging/unplugging the jacks are eventually gonna cause a malfunc.

so i'm asking if anyone knows a way for me to keep them both plugged but let me decide which to use as main sound. i tried setting sound blaster as default device while integrated sound was plugged in and i end up getting no sound at all.
 

brarboy

Honorable
i don't know if this would work for you or not but it's worth giving a try:
In the Control Panel, click on the 'Sounds and Audio Devices' icon and under the 'Audio' and 'Voice' tabs change the dropdown selections to your default sound if it shows up the card one you installed.
If that doesn't work try this:
Go to Control Panel then click on the 'System' Icon and under the hardware tab click on 'Device Manager'. Under 'Sounds, video and game controllers' look for the device you installed into your computer and right click and Disable it when you don't want to use it and Enable it when you want to use.
 
Solution