Hello,
I just received my replacement 2.5" 500GB HDD from Seagate RMA (replacing Samsung NH-M500MBB that tripped SMART).
To check it I started "Seatools for DOS" short test - I immediately received a "Pretest Failure Warning" popup saying "An over temperature condition was detected prior to ther test starting" and "The drive is or has been at or above 70 degrees C" and asked whether I'd liked to continue with the test or not. (70 deg c is 158 def F).
1. Is this normal? Shouldn't Seagate reset SMART info for their company refurbished HDD's which they send as warranty replacements?
2. If this replacement drive breaks down before the original warranty ends - would I be denied RMA due to the over-temperature condition even though I did not cause it - I received it like this? Would SMART even trip to justify RMA with this condition set?
I'm worried because apparantly there is no timestamp on the over-temperature condition that happened, otherwise the popup would have specified the time and not something vauge like "now or in the past".
Thanks for any help,
raananh
I just received my replacement 2.5" 500GB HDD from Seagate RMA (replacing Samsung NH-M500MBB that tripped SMART).
To check it I started "Seatools for DOS" short test - I immediately received a "Pretest Failure Warning" popup saying "An over temperature condition was detected prior to ther test starting" and "The drive is or has been at or above 70 degrees C" and asked whether I'd liked to continue with the test or not. (70 deg c is 158 def F).
1. Is this normal? Shouldn't Seagate reset SMART info for their company refurbished HDD's which they send as warranty replacements?
2. If this replacement drive breaks down before the original warranty ends - would I be denied RMA due to the over-temperature condition even though I did not cause it - I received it like this? Would SMART even trip to justify RMA with this condition set?
I'm worried because apparantly there is no timestamp on the over-temperature condition that happened, otherwise the popup would have specified the time and not something vauge like "now or in the past".
Thanks for any help,
raananh
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