Random Lock Up

Michael Sears

Honorable
Jan 19, 2014
16
0
10,520
Hey everyone I been having a problem with random lock ups:
I tried two diff memory kits, So pretty much rules that out.

There no rime or reason to the lock ups, some time I don't see them for days, then it just locks. I can't reproduce it. I'm looking for start point for trouble shooting. The system board and CPU, PSU, and SSD are all new. I don't have other MB or CPU to try. The UEFI is updated to 1301, and the CPU runs at 1.2 vlots at stock, so over clocking is not really a options. It's never over heated or anything like that. It never blue screens just locks.

This the error I keep finding in EV.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2/17/2014 3:31:24 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Upright
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-02-17T09:31:24.410211000Z" />
<EventRecordID>14745</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Upright</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>

Any help would be great.

i5 4670k
Asus Max Hero z87 MB
CM 212 EVO
2 diff. ram kits have been tried.
Nex 750 gold PSU.
x2 EVGA 550ti's
Seagate 600 pro 240GB SSD
Windows 8.1 Pro 64bit
 

pcgaming98

Honorable
Jan 24, 2014
1,067
0
11,660
This occurs due to a randomly interrupted supply of power. Nex 750? Is this the EVGA SuperNova 750W PSU? I've never heard of a PSU company called Nex. Either way, this may be a problem pertaining to your PSU. Do you have any other PSUs to try?
 

Michael Sears

Honorable
Jan 19, 2014
16
0
10,520
Yes it's a EVGA SuperNova NEX 750 gold, and yes I do. I will try that because this is random lock up's. I was think the PSU or CPU. I read somewhere that Haswell did not like ran that ran at 1.65v Kingston Hyper X black 1600Mhz at 1.65v, So I switch it out with corsair's 1333 memory and got the same thing only took 2 day.

Thanks I will start my trouble shooting at the PSU and if that don't help next will target the CPU.
 

Michael Sears

Honorable
Jan 19, 2014
16
0
10,520
thanks but after 2 day it started locking up again, the ONLY thing that has not been replaced is the system board, I started an RMA on it so if that don't fix it I sure in hell don't know.
 

pcgaming98

Honorable
Jan 24, 2014
1,067
0
11,660
I actually never got to ask you this. Did you try running the system with only one stick of RAM in? If that doesn't work, make sure you alternate between the two sticks of RAM, trying each RAM stick in each motherboard slot, just to ensure you dont have bad memory.
 

Michael Sears

Honorable
Jan 19, 2014
16
0
10,520
Thanks, I have tried 3 diff set of memory, Kingston Hyper X, Corsair XMS, and G.skill, all memory passes mentest, and works fine in my other system. I have replaced the GPU, Memory, CPU, and PSU, and Harddrive. nothing left but the system board.