So I have a problem that I have searched and don't have a solution to. I bought a Saphire radeon 7870 ghz edition and a new power supply and installed them on my hp pavilion p7-1534. After I installed the graphics card I was unable to put my computer in sleep mode or access the BIOS.
Before I installed the graphics card it would show a hp logo with loading circle, then start into the windows 8 login screen. now it is just black until it reaches the windows 8 login screen if that makes a difference.
I uninstalled the card and then was able to access the BIOS and put my computer into sleep mode, so it is definitely a problem with my new graphics card. I contacted HP support but they provided no help.
*The onboard gpu is disabled automatically when a dedicated graphics card is installed
*there is enough power being provided to the graphics card
*it is installed correctly and performs fine, so the crad isn't broken
*I have up to date drivers
The only problem is I cannot access my BIOS, so how do I get it working? Thanks in advance for helping
Info on computer: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=5330777&spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c03673337-9%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken
Info on graphics card: http://www.sapphiretech.com/presentation/product/?cid=1&gid=3&sgid=1160&pid=1473&psn=0006&lid=1&leg=0
Before I installed the graphics card it would show a hp logo with loading circle, then start into the windows 8 login screen. now it is just black until it reaches the windows 8 login screen if that makes a difference.
I uninstalled the card and then was able to access the BIOS and put my computer into sleep mode, so it is definitely a problem with my new graphics card. I contacted HP support but they provided no help.
*The onboard gpu is disabled automatically when a dedicated graphics card is installed
*there is enough power being provided to the graphics card
*it is installed correctly and performs fine, so the crad isn't broken
*I have up to date drivers
The only problem is I cannot access my BIOS, so how do I get it working? Thanks in advance for helping
Info on computer: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=5330777&spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c03673337-9%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken
Info on graphics card: http://www.sapphiretech.com/presentation/product/?cid=1&gid=3&sgid=1160&pid=1473&psn=0006&lid=1&leg=0