My laptop has been "shutting down" for 24 hours. How can I stop or fix this

Kimichol · Feb 17, 2014

Laptop shutting down

jrlawson · Feb 17, 2014

Does the laptop get hot? It may an overheating problem.

Kimichol · Feb 17, 2014

jrlawson :

jrlawson · Feb 17, 2014

Is that a yes?

Kimichol · Feb 17, 2014

No I don't think so, it is a dell and it only about month 1/2 old. It is not doing anything bit trying to shut down and won't

Kimichol · Feb 17, 2014

jrlawson :

jrlawson · Feb 17, 2014

Back up important files, and then do a system restore. If that doesn't work you may want to give Dell customer support a call.

Kimichol · Feb 17, 2014

It does not feel hot and I do not hear a fan blowing

Kimichol · Feb 17, 2014

jrlawson :

Kimichol · Feb 17, 2014

How do you do a system restore

Kimichol · Feb 17, 2014

jrlawson :

jrlawson · Feb 17, 2014

Windows 8 correct?

jrlawson · Feb 17, 2014