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My laptop has been "shutting down" for 24 hours. How can I stop or fix this

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Last response: in Laptops & Notebooks
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February 17, 2014 6:43:42 PM

Laptop shutting down
February 17, 2014 6:47:13 PM

Does the laptop get hot? It may an overheating problem.
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February 17, 2014 6:52:48 PM

jrlawson said:
Does the laptop get hot? It may an overheating problem.


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February 17, 2014 6:53:28 PM

Is that a yes?
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February 17, 2014 6:54:09 PM

No I don't think so, it is a dell and it only about month 1/2 old. It is not doing anything bit trying to shut down and won't
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February 17, 2014 6:58:02 PM

jrlawson said:
Does the laptop get hot? It may an overheating problem.


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Best solution

February 17, 2014 6:58:09 PM

Back up important files, and then do a system restore. If that doesn't work you may want to give Dell customer support a call.
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February 17, 2014 6:58:56 PM

It does not feel hot and I do not hear a fan blowing
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February 17, 2014 7:00:21 PM

jrlawson said:
Back up important files, and then do a system restore. If that doesn't work you may want to give Dell customer support a call.


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February 17, 2014 7:00:53 PM

How do you do a system restore
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February 17, 2014 7:03:32 PM

jrlawson said:
Back up important files, and then do a system restore. If that doesn't work you may want to give Dell customer support a call.


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February 17, 2014 7:04:46 PM

Windows 8 correct?
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