HELP! System stuck on black screen after attempted flash bios!
Tags:
- BIOS
- Flash
-
Motherboards
Last response: in Motherboards
AuroraHD
February 18, 2014 8:36:48 PM
PLEASE HELP ME! IM REALLY FREAKING OUT, IM NEW TO THIS STUFF. I followed this guide to flash my msi bios http://forum-en.msi.com/index.php?topic=116721.0
And after it was all done, it told me to shut down my PC. But in the dos command thing, it asked if I wanted to restart my computer or no. Was that a bad idea?! Because after holding the power button, I took the battery off the motherboard for 5 seconds and placed it back to clear CMOS. WHAT DO I DO?! IS MY MOTHERBOARD DEAD?!?!
And after it was all done, it told me to shut down my PC. But in the dos command thing, it asked if I wanted to restart my computer or no. Was that a bad idea?! Because after holding the power button, I took the battery off the motherboard for 5 seconds and placed it back to clear CMOS. WHAT DO I DO?! IS MY MOTHERBOARD DEAD?!?!
More about : system stuck black screen attempted flash bios
AuroraHD
February 18, 2014 9:04:32 PM
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AuroraHD
February 18, 2014 9:05:24 PM
AuroraHD
February 18, 2014 9:24:13 PM
AuroraHD
February 18, 2014 9:46:28 PM
AuroraHD
February 18, 2014 9:58:03 PM
AuroraHD
February 18, 2014 10:10:01 PM
Best solution
After scowering the manual there is no way to recover the bios in your case. your options are now as follows:
contact MSI and send the board back to them for them to flash the bios or replace the bios chip.
replace the board.
I have no idea on the price that they will charge you to flash the bios or replace the bios chip. Yes replacing the board will fix the issue because it is a bad bios flash on the board that is causing this issue. Be very careful from now on when flashing bios. Never just press the power button. what happened was the flash was not finished so turning the system off like you did stopped the flash from installing all it should have. This is why there are TONS of warnings about flashing the bios unless you know what you are doing.
good luck and I hope I helped and wasn't just the bearer of bad news.
contact MSI and send the board back to them for them to flash the bios or replace the bios chip.
replace the board.
I have no idea on the price that they will charge you to flash the bios or replace the bios chip. Yes replacing the board will fix the issue because it is a bad bios flash on the board that is causing this issue. Be very careful from now on when flashing bios. Never just press the power button. what happened was the flash was not finished so turning the system off like you did stopped the flash from installing all it should have. This is why there are TONS of warnings about flashing the bios unless you know what you are doing.
good luck and I hope I helped and wasn't just the bearer of bad news.
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AuroraHD
February 19, 2014 6:49:02 AM
AuroraHD
February 19, 2014 6:55:43 AM
One last thing, do you think this board will be compatible with my gtx 760? http://www.amazon.com/gp/aw/d/B0058MJWL8/ref=redir_mdp_...
I hope I won't have to flash on this one.
I hope I won't have to flash on this one.
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Ok.. But I think I'd rather get a new board. The reason I flashed was because my new gtx 760 wouldn't work because my screen was also stuck on the black screen I would contact MSI to RMA the board. I had a problem with my MSI MB and I RMA'ed it. They sent me a new board in 2 days. Took about a week, including shipping. http://service.msicomputer.com/msi_user/customerservice...
Good luck!
Yogi
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AuroraHD said:
One last thing, do you think this board will be compatible with my gtx 760? http://www.amazon.com/gp/aw/d/B0058MJWL8/ref=redir_mdp_...I hope I won't have to flash on this one.
yes that board is compatible but try contacting MSI first to see what they can do to help first.
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AuroraHD
February 19, 2014 10:18:52 PM
I'm not sure how they go about it to honest because I personally have never needed to have it done. I do know that most Motherboards have a BIOS chip that is replaceable and can be swapped out. On your board I am not sure but your first step should be to find out what MSI can do to help and cost of it. If the cost is to high, get another board but if the cost is cheap then have them either fix it or send you a new Bios chip if it is replaceable.
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AuroraHD
February 20, 2014 10:35:32 AM
Quote:
Yes, but if I have to get a new board, I heard I have to get a new windows 7 key. My key was pre installed onto my motherboard. Not true! When I replaced my MB all that I had to do was to talk to the bot on the phone at MS. The bot spit out a number which activated my installation without any problems. Almost totally painless.
Yogi
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If you can get the same exact motherboard to replace it then no need to get a new windows key. Some times you can call Microsoft and tell them that the board died and needed to be replaced, they will grant the activation on the new board. The number to call will be given when you try to activate the OS and it fails.
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Y0GI said:
Quote:
Yes, but if I have to get a new board, I heard I have to get a new windows 7 key. My key was pre installed onto my motherboard. Not true! When I replaced my MB all that I had to do was to talk to the bot on the phone at MS. The bot spit out a number which activated my installation without any problems. Almost totally painless.
Yogi
I have seen this happen where it works the way you say yours did and I have seen it not. But I usually can get them to give me the numbers by directly talking to them when the Bot activation does not work.
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AuroraHD
February 20, 2014 12:42:44 PM
AuroraHD
February 20, 2014 7:08:07 PM
there is no need to go into detail. all they need to know is that the Board died and needed replacement and the rest of the system is unchanged.
I see my last post failed to post. when you call it will be an automated service. All you need to do is follow the instructions that it gives you. If the automatic service fails then you can connect to a real person usually i call back to be able to do so. Just remember that when it or they ask "is the OS key code installed on another machine?" you say "NO".
I see my last post failed to post. when you call it will be an automated service. All you need to do is follow the instructions that it gives you. If the automatic service fails then you can connect to a real person usually i call back to be able to do so. Just remember that when it or they ask "is the OS key code installed on another machine?" you say "NO".
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AuroraHD
February 20, 2014 7:38:56 PM
unless you get the same exact mother board you will need to do a fresh install of the OS. This means either a format of the HDD, which wipes all info on the drive, or If the new board boots on the old OS an upgrade install. The second option is far less likely but sometimes can be done depending on if the OS will boot with the new board.
If you get a different board you will need to connect your HDD to a different PC and move all the files you want to save to some sort of storage medium Like flash drives, disks, other HDD. Do this just in case you need to format the HDD because all info will be lost.
If you connect your HDD to different PC use that PC's OS to boot the PC and you will be able to access your files on your HDD through that PC. Just like having multiple HDD's in a PC you can access them at any time and even remove them and not have an issue with the OS.
If you get a different board you will need to connect your HDD to a different PC and move all the files you want to save to some sort of storage medium Like flash drives, disks, other HDD. Do this just in case you need to format the HDD because all info will be lost.
If you connect your HDD to different PC use that PC's OS to boot the PC and you will be able to access your files on your HDD through that PC. Just like having multiple HDD's in a PC you can access them at any time and even remove them and not have an issue with the OS.
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AuroraHD
February 21, 2014 4:27:14 PM
Ok, I don't really need all my info, my PC was PACKED with useless downloaded stuffs
Will it remove EVERYTHING? Including the applications?
And I don't really feel like saving most of my stuff, so instead, I'll just install the motherboard and remove old motherboard drivers and install new ones. Hopefully, windows will either leave me alone, or I'll get another windows 7 key
Will it remove EVERYTHING? Including the applications?
And I don't really feel like saving most of my stuff, so instead, I'll just install the motherboard and remove old motherboard drivers and install new ones. Hopefully, windows will either leave me alone, or I'll get another windows 7 key
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yes a format will remove everything on the drive. It will make all the info disappear. this includes applications, programs, user data. All info gone.
IF you Get the same exact motherboard there will be no issues at all. All you would need to do is install the board and boot up. No diver changes no new windows key needed. no need to fool around with new drivers.
If you get a different model motherboard you will need a new windows key, and possibly do a fresh install of the OS, which I recommend doing if you go this route.
IF you Get the same exact motherboard there will be no issues at all. All you would need to do is install the board and boot up. No diver changes no new windows key needed. no need to fool around with new drivers.
If you get a different model motherboard you will need a new windows key, and possibly do a fresh install of the OS, which I recommend doing if you go this route.
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IF you Get the same exact motherboard there will be no issues at all. All you would need to do is install the board and boot up. No diver changes no new windows key needed. no need to fool around with new drivers. Not my experience. I replaced my MB with the exact same model with a different serial number and Windows sent me to the MS bot for re-activation. As I said though, it was nearly painless.
Yogi
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that was the auto service that they send you to IF for some reason the OS's auto activation is unsuccessful. It is normal if the board is new like that for the Bot service to give you numbers. you actually don't get a new key it just activates your board to your old OS and updates there file system with the new boards serial number.
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AuroraHD
February 22, 2014 9:25:39 AM
AuroraHD
February 22, 2014 10:07:57 AM
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