Referencing http://www.tomshardware.com/answers/id-1664767/unknown-usb-device.html , I have a problem getting my StarTech SATDOCK22U3S to recognize both Samsung SSD SM841 128GB model MZ7PD128HAFV from a Dell 9020, and Samsung SSD model MZ-7TD2560/0L9 from a Lenovo X240.
The drives are recognized fine from a USB2.0->SATA adapter cable.
The dock recognizes other hard drives, including Intel SSDs from Lenovo X220 and x230, as well as mechanical hard drives without issue.
It's got to be the StarTech dock, but what should I do next? If I contact StarTech, what do I say?
If there's another USB3.0 dock I should get, a newer model like http://www.startech.com/HDD/Docking/USB-3-Hard-Drive-Enclosure~SDOCKU33BV , then how do I know it will work?
The drives are recognized fine from a USB2.0->SATA adapter cable.
The dock recognizes other hard drives, including Intel SSDs from Lenovo X220 and x230, as well as mechanical hard drives without issue.
It's got to be the StarTech dock, but what should I do next? If I contact StarTech, what do I say?
If there's another USB3.0 dock I should get, a newer model like http://www.startech.com/HDD/Docking/USB-3-Hard-Drive-Enclosure~SDOCKU33BV , then how do I know it will work?