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Explain how this works (R9 290 Black Screen Fix)

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  • Graphics
Last response: in Graphics & Displays
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February 19, 2014 1:21:46 PM

Hi Everyone,

After purchasing and installing my new Sabertooth Motherboard along with my original R9 290 that I got upon release, I kept getting Black Screen crashes from roughly 2 to 10 minutes after I boot up. I spent a few hours switching drivers and tinkering with settings but still got these crashes.

I then read a post that said, use a secondary PCI power connector, instead of the 1 cable which splits into 2 PCI 6 pin connectors and it actually worked. Is the card drawing so much power from that 1 cable that its best to use a 2nd one?? Crazy stuff but it worked for me which kinda blew me away after trying these 200 other changes and fixes I found on the internet...

More about : explain works 290 black screen fix

February 19, 2014 1:26:00 PM

the card draws like 300w whereas dual six pin delivers only 150+75 from mobo which is 225w. Because your card is starved for energy your computer crashes
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February 19, 2014 1:27:33 PM

Its odd though because it never happened before and all of a sudden its happening, ive had the card now for a few months and this is the first I am seeing any signs of Black Screen Issues
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February 19, 2014 1:34:22 PM

that i dunno hmm weird, what power supply you have?
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February 19, 2014 1:35:24 PM

Cougar GX800 V3 800W 80 PLUS Gold

Its only a couple weeks old however
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February 19, 2014 1:36:46 PM

maybe the rails aren't loading correctly, it has like 4 rails :p 
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May 25, 2014 8:19:56 PM

so i figured out the best way to fix this and theres a couple of things that you should do if you get this problem with the r9 290s. 1 do not rma your card theres no point your going to get the same card with the same problem until amd gets there act together. 2 make sure that your card is getting enuff power. do not use a cord that has a 6 and a 8 pin in the same line thats not enough power. 3 this is the main problem. your vram threshold is 85C but your card can get up to 95C so you black screen. one way to fix this problem is down clock your Vram and yes i know it sucks but it works. i have mine clocked at 1000hz or what ever and normally its like 1250 or so. that's a big difference but it really helps. 4 and last speed your fan up. the max right now it will go with the latest drivers is 45% i believe but i have mine set to 65% all the time and my card sits at 55 all the time now. doing all of these things i do not black screen! i just recorded me playing call of duty ghosts on ultra at 60fps constant so even with that down clock there's no lag so don't worry over it. until amd fixes this or tells everyone who bought this card that they screwed up nothing is going to change. hope this helps!
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June 29, 2014 5:16:57 PM

I've had this exact problem and think I've found the fix with my tri-x r9 290. Download msi afterburner. Dropped memory clock slightly to 1250. I also upped core voltage by 25 and forced constant voltage in settings. I WAS getting black screens within 10 mins from internet browsing and gaming. Also if you have one of those cables with 8 pin on one side and two 8 pin 6 pin on the other side, swap it out so you have two cables running from the power supply. Try all this and let me know
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August 12, 2014 3:20:25 PM

GUY HOW IT'S END ?
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September 4, 2014 11:32:30 PM

Got a 290 sapphire edition and having constant black screens especially in kerbal space program. I have tried adding to cable to the psu directly and underclocking the memory to 1250 but no luck. Currently running a psu with 900 watts. I even tried overvolting it and nothing. This sucks.
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September 8, 2014 12:13:38 PM

I did the mso afterburner. Set core voltage +25,fans to 50 % minimum. Did the wirr also, i would get the black screeb in arma after mins every time, now tho it runs great and temp is never above 75 c
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16 minutes ago

I wanted to also post here and confirm that this problem is solved with the suggestions on the previous posts.
Keep in min that, at least for me, with 14.9.1 beta driver you just need the tick on "force contant voltage" on msi afterburner and Nothing else, for the crashes to stop.!!
Even at 14.9 i would play way longer than 20 mins of heavy 3d games to see a crash. That would go over 1 hour if i added core voltage +25 on msi afterburner and lowered core clock and memory clock by 10-12%.

My suggestion is this, because i had issues properly uninstalling 14.9 and every driver i installed afterwards was installing with some report logs and ! marks.

Download Display Driver Uninstaller or DDU 13.4.1.0 and extract it in a folder
Boot to safe mode
Go to device manager, find your gpu, uninstall it and tick also the "uninstall all assosiated drivers" or smth like that
Run DDU and select AMD then unistall and restart pc, you can also select to delete the c:\amd folder
it should reboot to normal mode, check device manager, should have as displayer controller a "microsoft basic display adapter" or smth like that.
install your 14.9.1 beta amd driver (thats the best in stability past 13.12 driver for me, with the msi afterburner settings i proposed)
as preference i avoid amd gaming evolved, so i choose custom installation and unticked that.
reboot
run msi afterburner and just enable/tick Force constant voltage. It should help to assign Enable user defined fan control. I personally live in warm place i make sure Fan goes 100% when gpu reaches 80Celsius

If you are flawlessly operating your games thats fine, If not, increase the core voltage by 10 15 20 25,
if this doesnt work, lower memory core speed to 1200 or 1100 and try gpu core down 10-12%

I am very happy i solved this issue because i just bought an vtx3d r9 290 x-edition v2 and i would hate to rma etc.
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!