Hello, my hard drive broke and needs to be replaced. My Acer laptop came without installation DVD: Windows 8 was pre-installed, I just have product key sticker in the laptop.
I contacted Microsoft, they said that they don't ship anymore installation media and that their online restoration service applies only if I connect from a current broken installation: the matter is that the hard drive is useless.
The manufacturer warranty expired last month, so Acer is not responsible for replacing the hard drive and reinstall the OS.
Any suggestions how to do a fresh install and validate it with my product key?
Thanks a lot!
More about :hard drive broken installation media product key obtain windows fresh install