Randomly BSOD with new Build

ResatPC · Feb 19, 2014

Randomly BSOD

Help Please

Z87 - G45 Gaming , socket 1150 motherboard
Core ™ i7- 4770k
Black , 1TB hard drive
8GB DDR3 -1866 Kit
Carbide 500R , housing
840 EVO 250GB SSD
Corsair RM1000
Sapphire R9 290 TRI - X

( its a 1600 Euro rig)

Hello people
I 've since three 3 weeks ago built a new PC
and I get random BSOD 's The first one said it was Motionjoy ( wdf01000.sys ) when used even Windows 8 , never had problems with it on my old PC ( never had a BSOD on my old rig) i got it six times or so , so i deleted motionjoy , when I thought it was gone.
I had not bought my video card , I used onboard graphics
after 2 week i bought my R9 290 Tri - X and did a clean intstall of Windows 7 , I had the latest drivers for my mother board ( and latest BIOS ) graphics card Sound ( Realtek ) and AMD R9 290 latest drivers
then after an hour when the installation's finished , I got another BSOD This time it was atkmdag.sys from ati / amd i got i like 8 times in 2 weeks i Deleted all the drivers from my PC and reinstalled it whitout problem then i got it again T_T
its so randomly sometimes when im browsing the web sometimes when i watch movies NEVER when im playing a game i playd BF4 for six straight hours whit no problem . i used Memtest86 + for checking the ram succeed two passes with no errors i checked my ssd whit whit chkdsk no errors so i did a fresh install of Windows 7 again intall everything fresh no problem .
after one day later BSOD again ! now it is
Filename : dxgkrnl.sys
: ntoskkrnl.exe

Bug check string: PAGE_FAULT_IN_NONPAGED_AREA
i dont know what to do with it i search the web for so long but no succes pleas i need some help!! spend a lot money on it

Srry for my english its not so perfect

ResatPC · Feb 24, 2014

anybody?

jnewegger23 · Feb 24, 2014

I've heard motionjoy having virus'. Not necessarily the issue. Is your pc overclocked? I'm falling asleep soon so I may be a few hours till tomorrow but I see no one is responding. I'll try again when I'm more awake.
Backup your data if you haven't. Then try the reset feature on win8. Check on you tomorrow k?

ResatPC · Feb 24, 2014

Hi jnewegger23.

Thank you for the reply, my pc is not overclocked.
since 20 feb i installed windows 7 and now i am on windows 8 again.
i dont use motionjoy any more so that's not the problem.
Yesterday i got one again it was the atikmdag.sys BSOD
i dont know what the reset feature is on Win8, im gonne search for it on the web, il let you know

Thx for checking!

ResatPC · Feb 24, 2014

its not the best solution how do i cancel it?

ResatPC · Feb 24, 2014

anyhow just got one again, why cant i upload files on this forum

ResatPC · Feb 24, 2014

This is from WhoCrashed

should i buy another videokaart?

System Information (local)
--------------------------------------------------------------------------------

computer name: RESAT
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:\Windows
Hardware: MS-7821, MSI, Z87-G45 GAMING (MS-7821)
CPU: GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8528166912 total
VM: 2147352576, free: 1919180800

--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 2/24/2014 10:56:22 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022414-3718-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x2824E)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR

On Mon 2/24/2014 10:56:22 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x2824E)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR

On Sun 2/23/2014 5:52:19 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022214-4640-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x2824E)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR

jnewegger23 · Feb 24, 2014

I unselected "best solution"
It clearly looks like it's a driver issue with your video card. So the problem lies most likely with ati's drivers. This happens. I recommend you try:
1) Removing your gpu (I know that sucks) but use your on board video instead and see if it's stable (no BSOD)
2) After a couple of days of clear stability it's apparent that it's the gpu driver at this point (bc we removed problem and no longer have it) now, find an older driver that does not have issues (yes, sometimes newest driver causes crashes) if we can find this. Ex, nvidia driver 334.89 is causing lots of bsod, crashes, hangs etc. so I had to use 332.21 (which I had previously). I found the link on nvidia's website for this driver and shared it with others. Since I do not have ati I do not know directly which previous driver has less issues for you or I would link it here. Try researching stable drivers for your specific card.

Now, still I just woke up and I will re-read all your details to make sure I didn't miss something but hopefully this works.

jnewegger23 · Feb 24, 2014

Actually, before you try the above try this:
http://www.computertipsfree.com/fix-43029-atikmdag-sys-blue-screen-bsod-in-windows-7/
I know it's for windows 7 but it should be the same. This way we don't have to wait 2 days. Good luck!

ResatPC · Feb 25, 2014

jnewegger23 :

I unselected "best solution"
It clearly looks like it's a driver issue with your video card. So the problem lies most likely with ati's drivers. This happens. I recommend you try:
1) Removing your gpu (I know that sucks) but use your on board video instead and see if it's stable (no BSOD)
2) After a couple of days of clear stability it's apparent that it's the gpu driver at this point (bc we removed problem and no longer have it) now, find an older driver that does not have issues (yes, sometimes newest driver causes crashes) if we can find this. Ex, nvidia driver 334.89 is causing lots of bsod, crashes, hangs etc. so I had to use 332.21 (which I had previously). I found the link on nvidia's website for this driver and shared it with others. Since I do not have ati I do not know directly which previous driver has less issues for you or I would link it here. Try researching stable drivers for your specific card.

Now, still I just woke up and I will re-read all your details to make sure I didn't miss something but hopefully this works.

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