Freezing under load with Geforce GTX 760?

Abirichi · Feb 20, 2014

Hello! Newcomer here.
I just received My new Evga Geforce GTX 770 today and installed it. However, since then to now I have experienced 3 freezes, so far only randomly a midst playing BF4. Below are my current PC specs, also keep in mind I have updated all hardware drivers and BIOS. 'Event Viewer' has shown kernel-power errors, but those may be due to me soft resetting with the external button.

Specs;
1 x GIGABYTE GA-990FXA-UD3 AM3+ AMD 990FX + SB950 Motherboard

1 x Antec EarthWatts Series EA-750 Green 750W Power Supply

1 x EVGA 04G-P4-2768-KR GeForce GTX 760 4GB 256-Bit GDDR5 Video Card

1 x AMD FX-8150 Zambezi 3.6GHz Socket AM3+ 125W Eight-Core Desktop Processor

1 x Hitachi HDS721075CLA332 (700GB C: Drive)

1 x WDC WD10EALX-759BA1 (1TB D: Drive)

2 x G.SKILL Value Series 8GB 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Desktop Memory

I am aware to the fact that the Bus type on the card is 3.0 and that no 3.0 slots are on my motherboard. I would not think of that as a problem since I have seen it done before. There must be something obvious, or maybe something I'm just not skilled enough to see, that can fix this. Additionally to note: my CPU fans work louder, than when the old GPU was installed, over mundane things like loading up webpages.

EDIT: Edited the title with the correct card type. Apologies.

IInuyasha74 · Feb 20, 2014

First, you are right that the PCI-E being 2.0 instead of 3.0 is not the problem. They are backwards compatible so don't worry about that.

I don't think its something so obvious, but I question if the event viewer might be right. My first thoughts would be either overheating, power supply is fault, or card is faulty.

It can be other things, but this seems a good place to start. Do some tests to rule them out as bad. Try a different PSU if you have one available, and keep close watch on your cards temps with a on screen monitor next time you play BF4. If you don't have one, I find that the built in monitoring program for MSI Afterburner does a good job.

After watching the temps, the only other thing you can try is a different PSU or different GPU of equal or greater power consumption. Maybe if you have a friend with a GPU he might let you borrow it for a day, but I figure a spare GPU is more likely that you will have on hand.

After you have tested what you can, report back and we can go from there. At this point though, its too much guess work to be certain.

Oh one more thing, in your tests do some heavy GPU benchmark programs or game benchmarks. If its only Battlefield then it could be an issue with that game, the game instillation, or Nvidia's drivers at the moment.

Abirichi · Feb 20, 2014

IInuyasha74 :

Sorry about the very late response! I really appreciate you answering! I nodded off last night, haha. Well I can say that both GPUs have the same power draw (170 watts) and recommended PSU wattage(500 watts). So for starters your saying the Nvidia drivers just reminded me that installation of 334.29 driver failed on the old GPU but installed after installation of new GPU. I'll first test to see if it's drivers then I'll report back with benchmarks if that does not work. I should be able to tell within the first game or so. I'll still test benchmarks if seems to be working and report back just for continuities sake!

IInuyasha74 · Feb 20, 2014

Abirichi :

Haha don't worry, I went to bed after typing this anyways.

So wait, you have two 760s?

Yea try the new driver, and then try an old one and see how it goes. I've heard that the latest driver has been causing some issues lately with some things so that could even be your problem maybe. Hopefully it gets worked out in software cause that will be easiest.

Abirichi · Feb 20, 2014

IInuyasha74 :

Abirichi :

Haha don't worry, I went to bed after typing this anyways.

So wait, you have two 760s?

Yea try the new driver, and then try an old one and see how it goes. I've heard that the latest driver has been causing some issues lately with some things so that could even be your problem maybe. Hopefully it gets worked out in software cause that will be easiest.

Ok I tried reverting back to the last whql driver and a few games in, got the freeze up. Also no, the last one was a 560ti while this new one is the 760.

IInuyasha74 · Feb 20, 2014

Abirichi :

IInuyasha74 :

Ok I tried reverting back to the last whql driver and a few games in, got the freeze up. Also no, the last one was a 560ti while this new one is the 760.

Oh okay, I am following you now. That card is a good test card for seeing if its the PSU then. The 560ti doesn't freeze up any?

Abirichi · Feb 20, 2014

IInuyasha74 :

Turns out it did freeze up! Meaning it was something else. That something else was; I accidentally put my two DIMMs on the same channel when my set up can only run one DIMM per channel, HAHA... So thank you IInuyasha74 for making me realize I never had switched back since the problem. Overall personal solution? Stop (re)building my PC build late at night... Thanks again!

IInuyasha74 · Feb 20, 2014

Haha well glad you figured it out. I make silly mistakes like that too, like my new favorite thing to forget to do is forgetting to plug up the graphics cards extra power connector.

Enjoy your gaming.

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